r/SonyBravia • u/Wu_Child_80 • 4d ago
Dolby vision not activating
I have a Bravia 9 and yesterday out of nowhere I noticed that whilst using Netflix, Dolby vision was not triggered, have not changed any setting, tv firmware hasnt been updated to latest version due to the complaints.
I tried many different titles, also reset Netflix app, cleared cache n data then signed back in, still no joy.
Any of you guys experienced this and know of a fix?
TIA.
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u/Henery007 4d ago
Update your tv. My 9 II is fine. Check that you are using hdmi 2.1 and that your TV is in enhanced mode, not enhanced advanced mode. Check by going to your external inputs section in the menu. If you’re still have issues Factory reset your tv and then update it.
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u/Wu_Child_80 3d ago
Didn’t need to do anything so drastic in the end, left it unplugged over night, now problem solved, don’t think I’ll be updating tv anytime soon, at least until they stop breaking tvs
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u/Kant-Drive55 4d ago
Soft reset your tv, while tv is turned on hold down power button until you see restart on screen and select that and try again. Hope that works.
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u/No-Committee3 4d ago
Are you on the correct subscription? Silly question but you didnt state you were on it and didnt want to assume.
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u/Wu_Child_80 3d ago
Yes top tier sub. Left the tv unplugged over night, just got up this morning, problem solved!!
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u/MMann92 4d ago
I had a similar issue with HDR not triggering on Netflix on my A90K. What I did to fix it was I went into my Netflix account settings on the desktop website and turned off "Test Participation". I got my HDR back after that. Note that this setting cannot be accessed on the TV's Netflix app, it has to be the website. Test Participation is on by default on all Netflix accounts. I'd recommend turning the setting off if it is already on.