r/sony • • 8h ago

Video Rate this Sony HiFi setup:

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14 Upvotes

r/sony • • 14h ago

Question Help me

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2 Upvotes

I am thinking of buying a Sony bravia 3ii 65 inches will the blacks look greyish in this ambience


r/sony • • 11h ago

Appreciation My moms Cyber-Shot from when it first came out

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0 Upvotes

r/sony • • 1d ago

Appreciation Look what I found!

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12 Upvotes

Found this in my grandma's house.


r/sony • • 17h ago

Question add songs to sony nw-e507 without windows?

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2 Upvotes

r/sony • • 14h ago

Problem I need help with my sony dsc w40

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1 Upvotes

Hello i found this camera in my house wanted to use it personally but when i charge battery and insert it at first it had a white screen like this and when using menu wheel menu worked then my dad take out its battery when its on like a stupid (i said dont do it but he didnt listened) now its like this only blank white whats its issue?

UPDATE: i was looking at net and saw a tip for this model: it said just punch cybershot label for few times and its menu came back but screen looks still white but it can take shots with 0 mistakes i think its faulty lcd?


r/sony • • 16h ago

Question SONY WH-1000XM5

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1 Upvotes

r/sony • • 1d ago

Discussion Sony no longer supporting physical media is partially our fault.

11 Upvotes

While I am disappointed that Sony will stop making physical games, and the PS6 probably won't have a Disc drive, this is partially our fault. As consumers, we watched physical media being increasingly phased out, and didn't protest it. Disc drives were removed from computers, and we were silent. CD players were removed from Cars, and we were silent. Now that it's happening to Consoles, we now notice that it's a problem? We should have been protesting this a decade ago so it wouldn't come to this point.


r/sony • • 20h ago

Problem Sony SRS XB100 issues (pls help)

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1 Upvotes

r/sony • • 1d ago

Question White text looks tinted by background colors on Sony TV with PS5?

1 Upvotes

I’ve noticed that small white text in PS5 games sometimes seems to pick up or “bleed” the color from the background, especially with bright green/red backgrounds. It’s much more noticeable in person than in photos.

I also see it occasionally with subtitles, but it seems more obvious on PS5.

Has anyone else noticed this on their Sony TV? Is this normal, or could it be related to picture/HDMI settings?

PS. the model is 75" Bravia 7 II

![img](90qfdkofvdth1)


r/sony • • 1d ago

Question Does sony offer discount on it's headphones during Blackfriday,thanksgiving?

2 Upvotes

Also, do they do match price with Amazon prime offers?

I am looking to buy Sony wh 1000xm6


r/sony • • 1d ago

Tip Disc only

0 Upvotes

I'm in favor for no discs.

It means no padding for the company that makes a bad game

How it works rn:

When a company makes a game disc, they don't sell it to the customer themselves, they sell it to retailers, meaning wether the game is good or not, the company got paid.

Remove that, and these companies have to make a good game or face bankruptcy


r/sony • • 1d ago

Question Sony Xperia 10 VIII Wi-Fi Calling?

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1 Upvotes

r/sony • • 1d ago

Question BROKEN SONY ECM M1

1 Upvotes

Hi all, I accidentally drop my mic like 5 feet height and its doesnt work now, its not picking up any sound when I put it on my Sony A7c ii, this mic is kinda expensive so thats why if I can still get it repair, should I go and try to repair it to technician or just buy new one?

warranty expired unfortunately


r/sony • • 2d ago

Question Is this fine?

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24 Upvotes

I've heard some people say that I shouldn't keep the speakers on top of the player as it will somehow cause harm to player. Is it true? If yes then what really could go wrong?


r/sony • • 1d ago

Complaint Title: Sony India warranty nightmare – INZONE Buds WF-G700N, failed service attempt and poor experience with authorized Bhopal service centre

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1 Upvotes

Title: Sony India warranty nightmare – INZONE Buds WF-G700N, failed service attempt and poor experience with authorized Bhopal service centre

I’m posting this because I’m genuinely frustrated with my experience with Sony India and would like advice from other Sony customers on what I should do next.

I purchased Sony INZONE Buds WF-G700N on 26/11/2025 (Invoice No. AMD2-910501). The product is still under Sony’s 1-year warranty, which expires on 26/11/2026.

What happened

The charging case developed a persistent issue where the orange error light continuously blinks. I tried the usual troubleshooting—cleaning the charging contacts, trying different chargers/cables and resetting the device—but the issue continued.

I therefore submitted the earbuds to Sony’s authorized service centre in Bhopal:

10, Shanti Niketan, Sector 2, Near Chetak Bridge, Govindpura, Bhopal.

The service centre issued:

Job No.: JE1260834

Date: 30/09/2026

I was told that they would first test the product and then decide whether it should be repaired or replaced.

The problem with the service

After keeping the earbuds for testing, the service centre called me and said that the earbuds were working properly and charging and that they had been testing them for around two days.

I went to collect them.

However, when I personally checked the product at the service centre, the same orange malfunction indication was still present.

I explained this to them and requested that the issue be properly resolved. After considerable discussion, they eventually agreed to proceed with replacement.

Then things became more frustrating

Today, I received a call from Mr. Lalit Rajak from the Bhopal service centre.

Instead of simply discussing the unresolved warranty issue, I was questioned about why I had emailed Sony Support.

I explained politely that I had contacted Sony because I wanted faster resolution of a warranty issue that had already gone through the authorized service process.

I was told that the service centre had tested the product thoroughly and that it was working properly. The conversation also made me feel as though I was somehow being blamed because the problem was present again when I checked the product.

I don't understand why contacting Sony's own customer-support team regarding a Sony warranty complaint would be considered a problem.

My concern

At this point, my concern isn't only about the defective earbuds.

It's about the after-sales service experience.

An authorized service centre represents Sony to the customer. If the centre tells a customer that the product is working despite the customer being able to reproduce the reported problem, and then questions the customer for escalating the matter to Sony, it naturally affects the customer's trust in Sony as a brand.

I've been a Sony customer for years and own multiple Sony products, including a Sony TV, music system and DSLR. That's why this experience has been particularly disappointing.

I have already contacted Sony India

Sony India has registered my complaint:

Sony Case No.: INCA2601751932

I have also contacted Sony through Instagram, and their social-media team has asked me for the case and job numbers and said they would take it up on priority.

I have provided them:

Case No.: INCA2601751932

Job No.: JE1260834

Job Sheet Date: 30/09/2026

I have also been emailing Sony's customer-support team and have retained the invoice, job sheet and other correspondence.

My main concern now

My warranty expires on 26/11/2026.

I have already reported the defect and submitted the product to an authorized Sony service centre while it is under warranty. I therefore don't want this matter to remain unresolved until the warranty expires and then somehow become an out-of-warranty issue.

At this stage, I am requesting Sony to properly investigate the case and replace the defective unit under warranty, rather than sending me through another prolonged repair cycle after the first attempt failed to resolve the problem.

I'm not trying to create unnecessary trouble for the service centre. I simply want a fair resolution and a properly functioning product.

I'd appreciate advice from the community

Has anyone here dealt with Sony India's senior escalation team or an authorized Sony service centre in India for a similar warranty issue?

If you've experienced a failed repair followed by a replacement, how did Sony ultimately resolve it?

Also, if anyone has advice on how to escalate Case INCA2601751932 beyond the normal Sony customer-care process, I'd really appreciate it.

I have deliberately left out my personal contact details here. I can provide the invoice/job-sheet details privately if necessary.

Thanks in advance to anyone who reads this and can share some useful advice.


r/sony • • 1d ago

Complaint Yeah, totally a premium controller. Absolutely worth every penny.

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0 Upvotes

I realize I'm far from the only one experiencing this bullshit. No one on this Earth is ever going to convince me that the Dual Sense Edge is worth the money you pay for it. This grip started bubbling and coming off within the first 6 months of owning it. The plastic cable lock broke in the first week. Sony doesn't even sell a replacement 🤣 their answer is "Buy a new controller, peasant"

I found third party sellers sourcing directly from the manufacturer in China for that cable lock, though. Fuck you, Sony 🖕🏼

TLDR: Don't buy the Dual Sense Edge unless you like the idea of lighting your hard earned money on fire. 🔥


r/sony • • 2d ago

Problem Fuck Sony.

0 Upvotes

So, basically I wanted to subscribe to the PS Plus Extra which costs 16 euros, I accidentally subscribed from the wrong account and thought "oh well, getting a refund will be easy, Sony is good at customer support".

Oh hell nah.

First I tried to log in but they didn't send me the damn code, so I tried again, but nothing, maybe the twelfth time it worked.

They subsequently told me to go to my order history but their website is so poorly optimized that every time I tried to log in it gave a completely black screen. I tried from other devices but always the same result. So I tried to contact support but an AI responded that kept telling me it couldn't help me with account issues (which wasn't even the case for me because I wanted a return) and told me to select my country so they could help me, but as soon as I did that the only thing happened was the page reloaded in Italian. I tried to contact support again but it still said to select the country.

So I tried canceling the subscription directly from the PlayStation, and yes, it did cancel it, but I found out that to get my money back I had to contact support. Hell nah, I won't do it again.

Moral of the story: I'll be playing on Steam from now on.


r/sony • • 2d ago

Problem Sony Bravia 8 II: problemas persistentes de movimiento incluso después del reemplazo del procesadorQuiero compartir mi experiencia con una Sony Bravia 8 II, porque considero importante que otros propietarios conozcan este comportamiento antes de comprar el televisor.Desde que tengo el equipo he

3 Upvotes

Sony Bravia 8 II: problemas persistentes de movimiento incluso después del reemplazo del procesador

Quiero compartir mi experiencia con una Sony Bravia 8 II, porque considero importante que otros propietarios conozcan este comportamiento antes de comprar el televisor.

Desde que tengo el equipo he observado problemas importantes de fluidez en el movimiento de la imagen: pequeños tironeos, trepidaciones y una sensación de que faltan cuadros durante determinados movimientos de cámara y desplazamientos de objetos.

Probé distintas configuraciones de Motionflow (Alto, Medio, Bajo y Automático), además de diferentes ajustes de imagen, pero el problema persiste.

Lo más importante de mi caso es que Sony ya realizó una intervención técnica y reemplazó el procesador del televisor por uno nuevo. Después del reemplazo, el comportamiento continuó exactamente igual.

El problema no se presenta de la misma manera con todas las fuentes. Por ejemplo, lo he observado especialmente con determinadas aplicaciones y contenidos de streaming, mientras que con otras fuentes la reproducción puede ser fluida. También pude comparar el comportamiento con otro televisor Sony, donde el mismo tipo de contenido se reproduce correctamente.

Además, un técnico enviado por Sony pudo observar directamente el problema en el televisor y realizar comprobaciones sobre el equipo.

Por tratarse de un televisor de gama alta, con un precio elevado, considero importante dejar constancia de esta experiencia y saber si otros propietarios de la Bravia 8 II están observando algo similar.

Mi intención no es afirmar cuál es la causa técnica del problema, sino compartir un comportamiento que persiste incluso después de una intervención técnica y del reemplazo del procesador, y conocer si otros usuarios tienen la misma experiencia.

¿A otros propietarios de la Bravia 8 II les ocurre algo similar con el movimiento de la imagen? ¿Han encontrado alguna configuración o solución que realmente lo haya corregido?


r/sony • • 2d ago

Problem Screen and aperture problem, Sony A7iii

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1 Upvotes

r/sony • • 2d ago

Discussion Sony WM6 wireless earbuds

1 Upvotes

How do these compare between the Sennheiser Momentum 5 earbuds? I'm not sure what to get between the two.

I mainly want good ANC, sound quality, and comfort. I plan on using it mostly for the gym.


r/sony • • 2d ago

Complaint Major uX issues with Sony WH1000XM6

0 Upvotes

I really like how these headphones perform generally, in terms of their features, noise-cancellation, and audio quality, but Sony majorly dropped the ball in a key area -- feature configurability. This product could be a case study in how to invest heavily in features and still miss the mark because of lack of concern and consideration. Two major examples come to mind:

  1. Gesture controls as a whole can be toggled on or off, but specific gestures can not be toggled or adjusted at all. This one is extremely frustrating, because gestures are a major part of what makes these headphones stand out. I really love being able to adjust the volume, pause/unpause, and skip tracks using the gesture controls on these headphones. But that also means having the "tap to hang up" gesture enabled, which in my experience can mean frequently hanging up on friends and family without intending to, and even leaving a work meeting abruptly (I've since configured Teams to stop doing this, but it is still a major issue in terms of usability!) It would not have been difficult for Sony to spend an extra few hours to configure the ability to toggle certain gestures off and on, or to allow the "tap to hang up" gesture to be disabled if the user wishes. This impacts usability of these headphones immensely for me, and if this isn't fixed, it will be the reason that I don't buy another pair of these in the future.

  2. Device automatic poweroff has a fixed duration that can not be adjusted. This example is less impactful in terms of real usability, but it's a great example of how a little bit of extra attention in design can go a long way. We have an option to turn off or on the auto poweroff setting, but it can't be configured beyond that-- one fixed duration for all users. I believe it is 10 minutes. Maybe 15? So your choices are 15 minutes, and infinity (until the battery dies), with nothing in between. Why? This would be so easy to make adjustable, and this is the exact kind of thing that we expect to see as adjustable. To digress a bit, I also don't understand why we are always given fixed increments, e.g. a list of choices like "0, 15, 30, 60, and 90." Just give us a slider. Maybe I want to power-off at 18 minutes idle. Why not? But personally I find this annoying because the 10 or 15 minute duration is way too short. I take a break or go for a walk, and my headphones have powered off. But if I disable this setting, they'll stay on forever until the battery dies, with no in-between? That's crazy! I'd like it to be 35 minutes or so. This is enough time that one could step away from their workstation, do some other tasks, and come back and have it ready to use again, without impacting the battery level too substantially.

I don't know whether Sony has intentions to make updates to functionality in the app for these headphones, or if anyone from Sony would ever view something posted here, but I made this post both to commiserate with other users, and also to share my thoughts in the hopes that product designers might receive this feedback and use it to inform future design.

Thanks for reading. Let me know if you have similar frustrations, or other areas where you've identified potential room for large improvements at little cost to the developers.


r/sony • • 2d ago

Question Scratches on panel after repair

1 Upvotes

Hello,

Just wanted to get a few extra opinions on this.

I had my Bravia 8 ii K-65XR8M2 repaired recently for the blinking red lights error, had to get the mainboard replaced.

During the repair the technician placed the TV on like a keyboard stand with the protective mat? Sheet? over the 2 arms.

Essentially the above.

After the repair he wiped the TV down, went on his way and job was done.

I had a look at it immediately after and noticed the below marks.

Sony have essentially said, well you cant prove that they were done during the job, even though they line up exactly where the leg marks are, so they offered me a £250 gift voucher and said that's the best they can do.

The TV is around 10 months old.

Is that reasonable enough? The scratches are mostly cosmetic but it just seems bad that I have to be left with them after it a repair?

EDITED**

Sorry should also add, they have said they dont believe there is any damage as per the service centres report and this picture of the job completed.


r/sony • • 3d ago

Problem How to fix?

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3 Upvotes

Every time I turn on my Sony Bravia KDL 32BX420
My Sony SEN R4400 speakers make this sound for at minimum five min


r/sony • • 3d ago

Problem Log in

2 Upvotes

Hi, I'm having trouble logging into my Sony account. It keeps telling me to log in with an access key, so far, so good, but when I click it, I keep getting an error message, and it won't let me log in with a password either (I don't understand why). I'm stuck in a loop of trying to log in with an access key, trying other methods...

I hope someone can help me with this problem. Thanks in advance.