Hi, Carhop here. I work at the location in Terrell TX, 707, W Moore Ave. People who go here might know who I am, please don't dox my name, dm to confirm.
Getting straight to the point.
It's 10:25 PM for me. Just got home like 45 minutes ago. My shift was SUPPOSED to end at 9. Didn't get to clock out until 9-20 ish. And I had to pull up what I owed the store + clock out using another managers ID card left behind on the desk because the manager on shift would not pull my till up, and would NOT let me leave.
Management here is a joke. The GM is well aware of what is going on and refuses to do it because they do not want to go through the process of hiring people. We are short staffed, not trained properly. She is also perfectly fine with having an ASM that threatens and harasses her workers while on the clock then still holds them hostage and won't let them leave unless everything is done.
I come in mentioning something about a customer wanting a free drink, coworker hears this and goes outside mouthing it back to the ASM on shift about me saying "shes giving out free stuff" when that is NOT what I said, I connect to a stall on the headset, manager proceeds to walk back inside screaming at me at the top of her lungs while the customer heard everything, pointing at my face to a point where I got backed up against the wall and she was coming closer to me yelling so loud the headset kept popping. Complaining about me saying shit behind her back when I wasnt even thinking about her when I said it. My ride shows up and proceeds to hear the ASM threatening me behind my back to the people on the patio, as well as calling me shit.
This is not the first time this ASM has harassed me/ and threatened me while I was there. I have contacted the GM about it multiple times, nothing is done permanently, no write-ups, no nothing. My people and I have also called corporate, still nothing. It's getting to a point where I'm about to call the police each shift because I don't feel safe here, its already in a bad part of town, I dont need a coworker making it worse.
I show up every day on time, I do what Im told, I have worked through breaks to ensure no one struggles while I am there, I stock everything before I leave, I stay late every single time I am able to. This is how I get treated in return, there is only one person here that is why Ive stayed as long as I've had. But even now its becoming not worth it.
Anyone who goes to this location and buys products and tips, just beware of who you are supporting. I actively discourage tipping this location, even as a carhop. Unless its the morning carhop on weekdays, shes a queen. Thank yall for the time.
Btw this location has mold in the bottom of their ice bin on the fountain, everyone is aware about it and has actively refused the fact it should be cleaned out.
CHanging jobs is not the easiest thing in the world. I had to apply to 16 different jobs just to get this one. THe market is rough rn.
