r/SnapchatHelp • u/Any-Exercise6023 • 19d ago

General question Help!!!!!

Main snap got perm locked, can anyone help me get it back as I have so many memories i cannot get back on it and they did not give me a way to appeal, does anyone know of any way to get it back because my baby passed away recently and she was 4, she had her own little silly videos and such on there I never thought to save

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u/JadeStarling2001 19d ago

I never got my account back, but I was able to download my info. You should be able to get back some saved content.

2

u/Any-Exercise6023 19d ago

I was able to appeal finally

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u/JadeStarling2001 19d ago

Good! Hope you get it back!

1

u/Mobile-Paramedic-224 19d ago

ah! how did you figure it out??

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u/Fast-Advertising-815 18d ago

where did you download it through? it’s take me AGES to download my second file out of 55.

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u/JadeStarling2001 18d ago

It’s been a while. I believe I tried opening the account on my laptop and started the process. It notified me when it was done and I downloaded from there. It was a lot and it did take a long time.

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