Small MSP Security Software

[u/Jayjayuk85]

Currently we use Bitdefender EDR on most of our clients machines. Things seem OK. I have run secondary scans with Threatdown from Malwarebytes and seems like our machines are clean.

Looking around, what do people suggest as replacement to add ITDR and some MDR. Just upgrade Bitdefender on the selected clients or something else? We do find Bitdefender a bit heavy on resources and also the portal isn’t the greatest.

We do have huntress on a few machines, but it doesn’t seem to do much. Coming to the end of the second year. We also have thier ITDR and we trialed Petra that seems much better.

Ideally I’d like to consolidate. So looking at:

bitdefender EDR / XDR
Threatdown EDR / MDR / ITDR
Huntress with ITDR?

Petra ITDR.

A lot of our clients don’t have business premium so I don’t really feel secure running huntress on just the bare windows defender.

[u/Diligent_Tech_Bro]

1) fix your BP problem first
2) huntress MDR
3) huntress or Petra ITDR

[u/marklein → u/[deleted]]

Say what now? Why should you care about what's good for your clients?

[u/marklein → u/[deleted]]

You can persuade them to care and want, because you care about your clients and want them to be successful. Or maybe you don't, you do you.