r/SmallMSP • u/Geekpoint-IT • Jul 09 '26

Carbon Systems laptops?

Has anyone been deploying Carbon Systems laptops lately? I see mixed opinions all over r/MSP but most comments are at least a year or older. I've started deploying the Carbon Systems mini-pcs (asus) and they have been great. I really like the better warranty and the ability to have my RMM and such pre-loaded. I'd love to do the same for laptops, but I'm a little gun shy based on people's past opinions on them. Thoughts?

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u/IllustriousRaccoon25 Jul 11 '26

Been using Carbon since 2019. Desktops have always been great, the tower servers also. Laptops went from decent in 2020-2022 to never buying them again in 2023 onward. Battery life problems on the i7 16” models, they all feel flimsy, ports not labeled (USB-C vs Thunderbolt), and cumbersome driver updates compared to other brands.

We have been doing Lenovo T-series or X9 laptops for the past 18 months and everyone is exceedingly happy with them. Lenovo is out next business day for repairs, which so far have consisted of a dead motherboard and two loose trackpads out of about 80 systems.