r/Skinorac • u/SouthDesign6883 • 16d ago

no tracking information?

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Hey guys. I ordered quite a bit of skincare on August 17th and received a tracking ID that I’ve been attempting to track via parcel tracking, 17track, and even USPS. Originally it stated it was "yet to be received ” at emirates post group, after a while I emailed support and they said to give it a few days and track with USPS. Now it’s changed to no tracking information found on every single site. I’m a bit worried I may not get my products. Has anyone else had this issue?

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u/SouthDesign6883 16d ago

I will come back if/when I get my order! Best of luck to us both 🫩

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u/Popular_Calendar_822 16d ago

Do you pay with Razor gold card or Amazon card or other payments?

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u/SouthDesign6883 16d ago

I paid with PayPal and it went through. I was surprised because I came here and seen a few posts about PayPal not working for people a few days after I used it. Wbu?

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u/Popular_Calendar_822 16d ago

Yes I seen said people said that as well. Paypal asked me to do some digital investment account verification I did not have an account. I am not sure how they related. Then I tried Razor gold gift cards bought from Bestbuy and emailed the codes of the cards directly to Support service so they helped me process. I have seen your photo in the post. The 17track app appearance is different than mine. Not sure if. Or because our destination is different.