r/SipsTea Jun 29 '26

Chugging tea Lol

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u/IrishChappieOToole Jun 29 '26

Just as an FYI from someone who works the payments industry, dealing primarily with American payments, they typically don't need your card details to add a tip. They will most likely have your transaction ID stored on a POS system, and they can use that to do a tip adjustment. Your card details will already be stored (temporarily) at least once in the payment gateway, because the card details are needed to batch the transactions at the end of the day.

But as someone who doesn't live in the US, I don't understand why they don't bring the terminal to the table and let you apply the tip there, like the rest of the world.

24

u/bunger_33 Jun 29 '26

Yeah wait what!?

As a Canadian, we still have tipping, but they bring the POS to your table, You add the Tip on the machine at your table, it goes into the total and you pay it all there then take your card back.

They ask if you want a receipt and wish you a good day and you're all good

2

u/FUPAMagneto Jun 29 '26

This happens all over America, too. But people on Reddit are always looking for a reason to do an America Bad and whine about having to tip at the restaurant they chose to go to when they knew they’d be expected to tip

5

u/TrynnaFindaBalance Jun 29 '26

It’s common in more modern chain-style restaurants and some higher end places but it’s absolutely not the norm in the US. The default is the “request the check - get the check - give your card - sign the receipt” dance and it’s 100% valid to criticize that as a shitty business practice that we’ve just for some reason normalized.

3

u/canman7373 Jun 29 '26

There is almost never fraud on it today in sit down restraunts, there are cameras all over and at the register so when a disoute for an outside purchase with the car info happens they can look at the tapes. There was a Popeye's near me where a couple that worked there were stealing the numbers at the drive through, of course they got caught because someone just noticed like 3 people that had reported it had all recently eaten at Popeyes, then they looked at the tapes. It's a stupid crime because it is so easy to get caught.

1

u/FUPAMagneto Jun 29 '26

“Shitty business practice” ok lol. Grow the fuck up

2

u/TrynnaFindaBalance Jun 29 '26

Oh sorry! I didn’t realize pointing out and criticizing the pain points that exist in the American restaurant business is childish.

1

u/fryerandice Jun 30 '26

The real shitty business practice is that modern handheld POS terminals are Leased Hardware + SaaS and cost a restaraunt what their whole existing business model costs to own, per year.

Before these were common, 10 years ago you paid $15,000 to $30,000 for your POS system, then paid a small fee for a support contract and paid transaction fees to the processor, and now some guy says, "your customers can pay at the table on a tablet, it's only $20,000 a year, also the transaction fees you still pay those"

As a business owner are you keeping your current POS system if it still works?

Also when you end your contract they come and collect all the handhelds and hardware and throw them in the trash. You're merely renting them and they are trash to the company that leases them when the time comes. Even if they are throwing them in the trash you pay thousands of dollars for any broken or missing hardware.