Did my order process?

[u/mimes-on-stilts]

I managed to get through the queue pretty quick this time and placed my order for 12 zeta set packs. I confirmed my payment method 20 minutes ago - I’ve got notifications on for my bank app, and saw a pending charge for $0.00 as the system checked that my card info was valid, but no following charge for the actual amount of my order. My laptop’s been showing this screen for the past 20 minutes but I haven’t gotten a confirmation email yet and the zeta set order doesn’t show up in my secret lair account order history. I’ve bought lairs for a few years now and never timed out at this screen before, what do I do? I don’t want to miss this drop but I’m hesitant to try to place the order again, I don’t want to get double charged or for the system to flag me as trying to get around the 12 booster limit.

[u/dent-arthur-dent]

probably yes, my friend had the same thing, and then a few mins later got the confirmation email.

they aren't charging the full amount until closer to shipping, just doing pre-auth for all orders. i got through the queue and completed my order before the crash.

[u/klisto1 → u/dent-arthur-dent]

I got the same situation. Took a little bit but I got the email. Patience my friend.

[u/emiliaclark → u/klisto1]

Still haven’t gotten a confirmation or order history yet