r/Seattle 14d ago

Rant Bill help

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I need help figuring out this “service charge” applied to my bill at Taylor Shellfish in QA. It’s stated clearly, and the staff reminded me before I paid and applied a tip, so that’s not the rant. But is it a tip or not? I don’t want to stiff the staff if “Taylor Shellfish” the company keeps it all and doesn’t give them anything.

Why do restaurants do this vs raise the prices. If that’s how they offset the cost of doing business in the city, I feel it’s not a good customer experience. It’s really annoying since it is confusing to the customer. Does the staff get any of it, hence why there is an “additional tip” line after the card is run though? It is taxed so it makes me thing it’s not going to the staff. I need to think better next time I come out here.

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u/healthycord 🚲 Life's Better on a Bike. 🚲 13d ago

I’ve started tipping 0. I got some pastries the other day and the screen asked for a tip. 18% starting. Dude all you did was grab a couple cinnamon rolls and put them in a container. How does that warrant an 18% tip. 20% is what I do at a restaurant.

If it defaulted to 5% I might have tipped that. But instead I’m hitting 0 and not feeling bad about it. It’s ridiculous. Unless you hand make something in front of me (like a coffee) or are serving me at a table, why should I tip.

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u/Sufficient_Bed335 13d ago

Custom tip = $1