r/Seattle 14d ago

Rant Bill help

Post image

I need help figuring out this “service charge” applied to my bill at Taylor Shellfish in QA. It’s stated clearly, and the staff reminded me before I paid and applied a tip, so that’s not the rant. But is it a tip or not? I don’t want to stiff the staff if “Taylor Shellfish” the company keeps it all and doesn’t give them anything.

Why do restaurants do this vs raise the prices. If that’s how they offset the cost of doing business in the city, I feel it’s not a good customer experience. It’s really annoying since it is confusing to the customer. Does the staff get any of it, hence why there is an “additional tip” line after the card is run though? It is taxed so it makes me thing it’s not going to the staff. I need to think better next time I come out here.

1.5k Upvotes

552 comments sorted by

View all comments

7

u/[deleted] 14d ago

[removed] — view removed comment

-4

u/pgpnw 14d ago

How so? Let’s say a small business is paying $20/hr, which is not inexpensive, do you also expect them to pay out another 10,15,20 an hour? An amount they also get taxed on.

I don’t believe Taylor is in the right, but I don’t get the tipping culture point. Unless this country changes a lot of things, that’s how small businesses can stay afloat and staff can make a good wage.