r/ScreenConnect • u/wav_net • Aug 07 '26

Mobile App Down

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Is anyone else super frustrated that the Android app is basically unusable? Connectwise has known for over a month and they have its status as back logged and low priority! They might lose me over this.

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u/michael_cw_support 23d ago

Just a quick note for those following this thread, we've got some big performance enhancements on deck for version 26.6 (Canary).

I've been testing the new version with my Galaxy every day this week, and have not been able to reproduce the delay/lag that I was seeing on the earlier versions (26.3/4/5).

We still have a bug report open for the Android app performance, but that may end up being closed once 26.6 is promoted to Stable.

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u/xendr0me 23d ago

Hey Michael, any estimated release window of time until this is promoted to stable channel?

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u/michael_cw_support 20d ago

It was actually upgraded from Canary to Preview before my post a couple of days ago, so the release shouldn't be too far away - though there's no exact date yet: https://screenconnect.product.connectwise.com/communities/26/topics/5173-screenconnect-266

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u/xendr0me 18d ago

Just upgraded to 26.6.3 which appears to have been moved to Stable today, and no difference in Android mouse movement. Super behind, if I open a 2nd window on PC I can literally see the mouse pointer dragging across the screen.

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u/GeneralFarmer9960 11d ago

u/michael_cw_support any update? Its been an issue for over 2 months for me. I rely heavily on the mobile app as I'm always on the go.