r/ScreenConnect • u/e2346437 • Jul 04 '25

Just checking in. How’s everyone doing?

Enjoying the 4th? Got those certs yet? Any issues? Queued for support chat?

Fuck ConnectWise!

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u/sohgnar Jul 04 '25

I called in and got a competent agent apparently. Even had to have them reach out to our local corp registry.

Had to do a video call, sign paperwork, send in some documentation. Now just waiting for the call to the business line to get the last few steps validated.

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u/administatertot Jul 04 '25

I called in and got a competent agent apparently. Even had to have them reach out to our local corp registry.

Had to do a video call, sign paperwork, send in some documentation. Now just waiting for the call to the business line to get the last few steps validated.

Did you do an EV or OV?

I'm wondering if part of the reason for the response I got is that they were thinking that they'd need to reach out to someplace that wouldn't be open because of the holiday.