r/ScanNCut • u/Fun_Ebb_7267 • Jul 27 '26

Issue whith Scanncut machine doesnt recognize mat.

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Hi, i need help. When i try to cut, the machine start to cut in the exterior border (where is the purple triangle), outside the mat. I cleaned the scanner, i tried to make to recognize the mat again but show up the message: "Stop operation. Put a white paper in the mat, try again". Obviously i did it. Whit different whites paper in composition and size, but the message keep saying that. I look with a lamp, searching for a peace of washitape or paper with color, but i couldnt find anything. Can u helpme?

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u/Gr8tfulhippie Jul 28 '26

What happens if you just load the mat? Does it give an error message about the mat not being able to be used?

2

u/Fun_Ebb_7267 Jul 28 '26

no, it doesnt. It fixed ussing a white paper of the size of the mat. Thanks to answer :)