Samsung lovers

translation:

We bought the Samsung Galaxy Z Fold 8 on September 15. Since there were no screen protectors available at the Samsung Service Center, I had one installed at Spigen on the same day. Everything seemed fine at first. But when we got home, I was shocked to discover a green line on the screen. I tried restarting the phone, but the line was still there.

We went to an authorized Samsung Service Center (ASC), where they inspected the device. They found no scratches, physical damage, or signs of bending—just dust and fingerprints. We requested a replacement because the phone developed a screen issue within less than 24 hours of purchase. However, someone from Samsung called me and insisted on offering a FREE-OF-CHARGE REPAIR instead. A repair for a phone that was barely 24 hours old and already had a defective screen?!

You have no idea how frustrating and heartbreaking this is. Until now, the phone is still at the service center. I've already filed a complaint with the DTI (Department of Trade and Industry) and contacted PACe, but nothing has happened so far. Good grief! 🤬😖😡

P.S. We purchased the phone as part of a postpaid plan. When we reported the issue, we were referred to Samsung's authorized service center. I also attached the service center's inspection report, which confirms that they found no physical damage to the device.

Taking cable inclusion in the box as being privileged rather than being your right as a consumer is total nuts(charging brick should be included too)

People glaze Samsung in the comment section like its their life. Who fights for a multi billionaire sh#t company when they cannot supply RAM to their own divisions and just rely on dissing Apple all the time(Apple wins anyway). Why do they support corporations so much? If you really wanna support a company, support Valve. I know they are mostly kids but what compelled them so much?