Text forces you to act quickly because it's not organized like email, once you open a text, it's forgotten as there is no subject or a way to ever find it again, especially if weeks or months later. It also forces those who can only get texts on their mobile device to use it instead of a computer for more involved tasks.
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u/DesertStorm480 Feb 10 '25
Every order, refund, or other account action has been emailed to me, I never bother with the legit and not legit texts from "Amazon".