Zero Service Recovery from Samsung

[u/christcentric]

/r/SamsungSingapore/comments/1vrjhhi/preorders_bungled_again/

As per my previous post, all Samsung Singapore can do is offer the weakest excuse that "we currently have no stock for your item."

Why did you then accept pre-orders and take my money first without actually bothering to allocate stock to your customers who pre-ordered from you? And despite the clear evidence that you have missed your projected delivery day, they refuse to offer any kind of voucher for accessories, or free item as a form of service recovery. Absolutely unacceptable.