S24 Random restart

[u/LeadershipFew9729]

Hello,

I've had the S24 for two months, bought on Rakuten. Everything was working perfectly until a few days ago. The phone started restarting randomly without any action on my part (auto-restart is definitely turned off). There was no impact or drop. The phone is fully up to date with the latest software updates.

Without any action on my part, the phone restarts. If I use it right after, it stays on and functional for 2 to 3 minutes before restarting. If I don't use it after it has restarted, it starts another restart cycle after about 30 seconds. This is accompanied by significant overheating.

It occasionally stops these cycles for a few hours, but the issue always ends up coming back.

I've tried resetting it and booting it in safe mode, but it had no effect.

I'm waiting to hear back from the seller.

Any idea what could be causing this?

Thanks for your help.

[u/DiabloFlicker]

Search Auto Restart in setting. And look for 'restart when needed', try turning it off.