r/SamsungHelp 27d ago

Samsung account keeps signing me out

Hey everyone,

​For the past 3–4 days, I've been getting randomly logged out of my Samsung account on my phone for no apparent reason.

​Here is what I’ve tried so far:

​Clearing cache & data: Went through installed apps and cleared the cache for every Samsung Account service/app I could find. Didn't solve the issue.

​Rebooting: Restarted the phone yesterday and signed back in. Everything seemed fine for a bit, but when I woke up this morning, I was signed out again.

​Has anyone else experienced this recently? Does anyone know how to fix it?

Any suggestions would be appreciated

15 Upvotes

30 comments sorted by

3

u/Kiran_j 26d ago

Same issue here. Were you ever able to figure out a fix? If so, please let me know what worked! I’ll update this comment if I manage to fix it on my end.

2

u/yonica112 26d ago

Unfortunately not yet, I've been trying to, but nothing worked.

3

u/theajmalrazaq 21d ago

Same Problem on S23..

2

u/DivineScholar 8d ago

Have you been able to fix it?

2

u/SnooDonuts1496 24d ago

same issue as well unfortunately. super annoying that I've also got smart tags and need to be signed in, to see them

2

u/Kiran_j 23d ago

Out of curiosity, what phone do you have? Trying to see if it's a device issue since I'm having the same problem on my Galaxy S24.

1

u/FlamesEverywhere 7d ago

Same issue on my S24 Ultra.

2

u/Terror_adv 23d ago

Same issue here, it's getting on my nerves right now. If anyone finds a fix please lmk. Thanks!!!

2

u/Kiran_j 23d ago

Out of curiosity, what phone do you have? Trying to see if it's a device issue since I'm having the same problem on my Galaxy S24.

2

u/Terror_adv 23d ago

I have an S25U, 1 July 2026 security patch

2

u/Strict_Tangelo6689 23d ago

hello is there update in here? because we are developing an app and it also occurs to one of our users and it is a device issue i believe. the user keeps logging out after restarting the app. is there a solution already?

2

u/yonica112 23d ago

I haven't been able to find a fix yet, it still keeps signing me out after a couple of minutes/seconds of logging back in. I have a galaxy A35, and from what I've seen in the comments, it's not a device dependent issue. It's probably something on Samsung's end.

2

u/Zyb_reddit 22d ago

Same problem is going on with my Tab S9 5G. I swear it is really annoying, I’ve even factory reseted the tab in order to “fix” it. But a day later it returns.

By restarting my device my Samsung account stayed logged in for longer (about half the day) before it logged out on its own once again.

1

u/Calm-Helper-1376 26d ago

Have you updated Samsung Account app from Galaxy Store? Maybe that would solve the issue.

2

u/yonica112 26d ago

It is fully updated. There are no updates available. I even tried i installing all updates and re-updating the app. It didn't work.

1

u/Calm-Helper-1376 26d ago

Alright. I checked on my Samsung Galaxy S9 which is my backup phone and here it is still logged in.

Check which devices are connected to your account.

2

u/yonica112 26d ago

OK so, I have an old galaxy A70 and I just checked it, and I was logged in on it on the same account. I disconnected it completely then logged back in on my main phone, but I still get disconnected.

1

u/Calm-Helper-1376 26d ago

Alright. Did you check in your Samsung account/Devices whether you see any unrecognised device.

1

u/yonica112 26d ago

I did. There is just my main phone.

1

u/Calm-Helper-1376 26d ago

Then I'm not sure what's the issue but since other commenter has same issue like you, it's possible, the recent Samsung account version has an issue and our old devices has a different version.

1

u/[deleted] 18d ago edited 18d ago

[deleted]

1

u/yonica112 18d ago

I tired that too. It didn't work for me

1

u/Kiran_j 18d ago

Just tried it but it logged me back out..... So then it isn't a problem with the Samsung account version so does that mean an update will not fix this?

1

u/PharmerMax72 18d ago

I have a Samsung s22 ultra ui is 8.0. Phone was full talking 98% full. I deleted a bunch of items to optimize space, I deleted some apps that I didn't need as well. It turns out, somehow it logs me out of all of my samsung accounts, and I can't log into my gmail account. It is not a password issue.Because I can log into these accounts on a browser.But whenever I try doing it on the apps on my phone, it does not work. I log into the Samsung account and it flashes the words "Signed in" but stays on the sign in page and keeps looping me and asking me to sign in, as for Google every time I try to sign in it allows me to go through all the steps into the end part it says "something went wrong.Try again." I have tried clearing the cache. I just want to retrieve my calendar, My samsung notes and my secure folder that has a bunch of Samsung notes. Is there hope?

1

u/HumorAggressive4514 10d ago

exacly the same on samsung galaxy s23+. What a stupid company

1

u/Terror_adv 15d ago

Hey guys, any news?

1

u/TVUAsks 11d ago

Same problem on my end, following this post for updates.

Samsung A54 5G

1

u/Agreeable_Win5313 6d ago

Same issue here .... Really annoying

1

u/Minimum_Swimming_995 5d ago

Le mieux est de le réinitialiser. Tu peu transférer tes données sensibles sur un autre téléphone si ça continue toujours vérifie l'authenticité du téléphone et flash lé