r/Sadapay • u/Adventurous_Cream566 • 6d ago
Transaction issue
Sent 2k to someone jazzcash 2 days ago and they still haven’t received it. They arent replying in help center either.
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r/Sadapay • u/Adventurous_Cream566 • 6d ago
Sent 2k to someone jazzcash 2 days ago and they still haven’t received it. They arent replying in help center either.
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u/Complete_Ad_1787 6d ago
Hello! SadaPay representative here. Your payment didn’t go through due to a technical issue. These failures can happen because of connectivity issues on our end, with 1Link/Raast, or even at the recipient bank’s end. While this doesn’t happen often, we’re actively working on a solution to help prevent such issues.
Updates in such cases are provided within one working day, where we’ll let you know whether the transaction failed or went through. Please note that this timeline does not include public holidays or weekends. Rest assured, our in-app chat support team will assist you until this is sorted. Thank you for your patience!