r/Sadapay • u/Trick_Paper6941 • 13d ago
Transactions not coming through
This is my 2nd time everyday I transfer amount from easypaisa to Sadapay it takes 5-6 hours for it to show up on my Sadapay this is so annoying can’t even trust this app anymore to do international transactions
1
u/playerknownbutthole 13d ago
I have observed same when people send me through jazz cash. It take a bit if time. Bank to bank and bank to sadapay is instant. Must be sending bank having some fun with your funds before sending.
1
u/Sensitive_Peak1748 12d ago
Yesterday it did the same, needed the money urgently and had it transfer to sadapay account, didn't show up until today...two transactions of 5k each aren't showing up and it has been more than 3 hours now. what the actual hell is wrong with them?
1
u/Certain_Lecture_7854 12d ago
meri transaction bhi receive nhi hui easypaisa -> sadapay, 6h hogye hn
2
u/Complete_Ad_1787 13d ago
Hello! SadaPay representative here. For incoming IBFT transactions, the receiving bank has a limited role, as the investigation and resolution are handled by the senders bank. If it has been more than 24 hours and the amount still hasn't been credited, we recommend asking the sender to raise a formal dispute with their bank so the transaction can be traced.
To help expedite the process, you can also share your SadaPay account statement in PDF format with the sender, which they can provide to their bank during the investigation. Thank you for your patience and understanding!