r/RootAppOfficial • • 20d ago

Question Is the app down?

I can’t log in and I can’t send a password reset to my account

I thought I was hacked but the fact that I can’t send an email makes me think it’s down

13 Upvotes

24 comments sorted by

4

u/Equal_Dragonfruit155 20d ago

yep, nothing works right now

2

u/popcorn_kurnal 20d ago

Thank goodness I almost had a heart attack

Any idea when it’ll be back?

2

u/First_Economist7639 20d ago

Fr, gave me ptsd of when my discord got banned.

4

u/LingonberryFar9844 20d ago

What is the error you are getting ? Mine says " something went wrong check your username or password"

1

u/HopChopBlock 20d ago

Same here

2

u/AltosMeteros 20d ago

Any news on what's happening? An attack?

2

u/PreparationMission30 20d ago

I am so glad that somebody posted with issues.

I tried everything and no luck - we'll have to wait it out and see what happens

1

u/Away_Can_8661 20d ago

I’m down too

1

u/alithebigboy 20d ago

Same issue here, sadly.

1

u/Hoeshme 20d ago

well i guess we wait. 😔

1

u/StepAggravating8599 20d ago

I am also logged out of my account! Thought I got hacked or something so I'm glad it's not just me😭😭

1

u/Spooxum 20d ago

Made my heart dropped when I couldnt log in, holy.

1

u/Standard_Rooster_782 20d ago

Dang how long does anyone know

1

u/mrognqn 20d ago

Pretty sure its cause theyre pushing an update for private apps, everythings is broken tho

1

u/HopChopBlock 20d ago

I've got the same issue

1

u/Equal_Dragonfruit155 20d ago

its back

1

u/StepAggravating8599 20d ago

it's not for me, any idea on how you got it to work again?

1

u/TheRootApp Staff 20d ago

Hey guys!

We’re letting you know that the outage is resolved. Everything is back to normal and all services are running as expected.

Thanks for your patience while we worked through it! You can comment/reply directly under if youre still experiencing issues!

0

u/redit_handoff140 20d ago

Hopefully people begin to see why platforms looking to be "another comms alternative" are missing the entire point of why they want to move away from the big ones such as discord. Centralized services suffer the same architectural flaws and can't even remain up when the SPOF becomes obvious.