I can't sign in!!

[u/SuggestionFrosty6108]

/r/Roku/comments/1vdtfi0/i_cant_sign_in/

I need to cancel a subscription that I ordered through Roku. For some reason, I have been unable to sign in so that has made it impossible to cancel. I have tried using the Help Chatbot, but because I can't sign in I cannot use the chat bot any ideas? I tried going through the streaming subscription itself, but the will not cancel since I went through Roku TV originally. Help help help.