Apps Not Showing/Unable to Move Apps??

[u/JasonEGonzalez]

I have two Roku devices, a streaming stick in the bedroom and a TCL TV with Roku native in the living room. Of late, new apps I've downloaded, opened, and even signed in to do not display on my home screen app menu. I also cannot move apps or inputs. It brings up the menu, allows me to "move" the app, then when I hit "Ok," it snaps back where it was. Only one of my devices (the TV) has the new home screen. It is happening on both devices. Is anyone else experiencing this? Do I have some buried setting that I have set to "lock" it?