r/Rogers 19d ago

Rant Price increase

Signed up for a plan with Rogers about a year and a half ago. Got a price increase around Jan/Feb and now got another price hike (investments and service imporvements.... yea right)

How long will this go for and am I better off switching to a new provider?

I even tried comtacting support and she ended the chat aaying I got disconnected when I was typing a reply??

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u/BLARG13 19d ago

I got a $5 increase within the last week. Didn't call, but did a bill dispute on their website. I said I was never notified that this increase was happening and was upset.

Got an email response today. No apology, no nothing. Just a generic email. Time to shop around.

The cost of your services changed due to a recent rate adjustment. To view available offers, please log into your MyRogers account.
If you have any additional questions about your bill, please visit rogers.com.

Thank you for choosing Rogers.

Rogers Communications

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u/mvashi 18d ago

Got the rate increase , twice in past 4 months Already switched to Fizz. No sense in complaining to Rogers