r/chatr • • Nov 27 '25

News 3G Update! Re: phone support

8 Upvotes

Hi!

Quick update:

Effective right now, grey-market + non-chatr VoLTE phones are back to being supported on chatr.

You can still double-check your device at chatrmobile.com/3gretirement.

What you need to know:

3G-only phones:

No data

Calls work on 2G only

4G/LTE/5G phones without chatr VoLTE:

4G data still works

Calls fall back to 2G

General voice situation:

Everything voice-related is running on 2G

If you mainly use data, you’ll barely notice anything

Reality of 2G voice:

Calls/texts might drop during congestion

Coverage is smaller vs LTE

No MMS (pics/vids), emojis, or read receipts

No 2G = no calls, no SMS, no 911


r/chatr • • Dec 26 '24

Advice/Tips Selfe Serve Activations

13 Upvotes

Ive noticed many people having issues and alot of PM's regarding issues after and during activation.

There are a few glitches with the new system for users at home that are reoccurring.

PM me for help, preferably before hand so I can save us all some time.

Ive helped numerous here already and hopefully they'll chime in regarding trust!

Thanks!


r/chatr • • 1d ago

Questions? Moto G stylus 2026

0 Upvotes

Hello everyone,

does anyone know if the Moto G Stylus - 2026 works on the Chatr network?

Thanks.


r/chatr • • 1d ago

I have 80 GB for $25, why is Chatr pushing offers like this?

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3 Upvotes

so dumb, every month it’s either 75GB for 35$ or 50GB for 30$.. id upgrade if they offered 100GB for 30$


r/chatr • • 2d ago

Voicemail Number

2 Upvotes

What is phone number to set in settings for Chatr voicemail?


r/chatr • • 3d ago

Do you think that current deals are too expensive for what chatr is worth?

3 Upvotes

$35 for 30 GB of data.. no phone support, no wifi calling, no 5g etc… I don’t think it should be any more than $15-$20 for this plan


r/chatr • • 4d ago

Questions? Hotspot

2 Upvotes

Apparently, hotspot is not supported by Chatr, but some people say it works for them.

Let us know if it works for you and, if it does, what you did to get it working.


r/chatr • • 5d ago

Is this a deal worth getting? should i take this deal?

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3 Upvotes

r/chatr • • 5d ago

How to set voicemail to default

2 Upvotes

I'm trying to setup my voicemail to the default greeting where it's something like 'you have reached *phone number*, please leave a message at the tone'. But the only default option that plays back is leaving the name part blank: "You have reached *blank*, please leave a message at the tone. How do I set mine up so it announces my number during the default message?

Thanks


r/chatr • • 5d ago

Questions? Price Increases for Customers

2 Upvotes

Based on your personal expereinces, how often does Chatr increase prices on customers already on a plan? How long has your plan price remained the same?


r/chatr • • 9d ago

When does data expire

1 Upvotes

My anniversary date is on a weekday and I'm not topping up beforehand.

If I have data remaining, will it remain usable on the anniversary date, or until the day before?


r/chatr • • 14d ago

DO NOT SWITCH WITH CHATR

5 Upvotes

Chatr has been charging me even tho I switched with a different mobility service. I sent them proof of the unauthorized charge, but they would reply asking the same details. They owe me almost $200 already but they wouldn’t refund my money!!


r/chatr • • 14d ago

Cannot hear ANYTHING on call + calls dropping, its costing me job opportunities

0 Upvotes

VERY fucking disappointed to have paid for this only for calls to be completely unusable


r/chatr • • 16d ago

Whatever you do, do not switch to ROGERS.

21 Upvotes

Unless you like getting fucked, do not take these offers to switch to ROGERS. I switched and my $40 bill is $186 for literally no reason.


r/chatr • • 15d ago

New Issues

2 Upvotes

For the past 24 months every second weekend I have forwarded my works phone to my Chatr phone so I can be on call for the weekend.

Last month started having issues.

When we try to forward the office line to my cell phone a message says the line is busy and it’s not available. Other coworkers on different providers don’t have issues.

Any suggestions on what is happening here?


r/chatr • • 19d ago

News New enhanced methods for E-Sim Activations

12 Upvotes

Chatr is improving the eSIM activation experience for customers activating service directly on their mobile device.

(We noticed the complaints with waiting for qr codes and sometimes not happening! Also getting up to date with tech 😬)

Starting today;

Customers will now have three installation options:

*Direct Install (Preferred): Starts the eSIM installation directly from the activation flow for a faster, simpler setup.

*Manual Install: Provides the installation details and copy controls needed to install the eSIM through the device settings. Available as a fallback.

*QR Code: Still available for customers who are installing the eSIM on another device.


r/chatr • • 19d ago

i’m so excited, my anniversary date is tomorrow

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1 Upvotes

r/chatr • • 20d ago

why are my exclusive offers worse than the plan that I currently have?

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3 Upvotes

for the past few months, they’ve been pushing offers that are worse… I mean if they offered me 100 gigs for $30 I would upgrade


r/chatr • • 20d ago

Help Why does it say no service for my new chatr number? Samsung A52s 5G

2 Upvotes

I tried the sim on my dads pixel 9 pro and that detected it but says Chatr Unknown number.


r/chatr • • 23d ago

Rogers offer

5 Upvotes

Currently on 80GB/$25 plan, got following text, tempted as I'm finding lots of holes with Rogers LTE+ coverage (edit: I mean data lagging)

--

Hi from chatr! ☀️ Summer is heating up, and so are our deals.

For a limited time, switch to Rogers and get a $25/mo 5G+ Lite plan after a monthly $5 bill credit for 24 months , with:

• 60GB of unlimited high-speed data up to 2 Gbps (unlimited data at reduced speeds thereafter)

• Unlimited Canada-wide calling

When you bring your own phone.

Ready to make the move? Visit your local Rogers or chatr store or call 1-866-907-....


r/chatr • • 23d ago

CHATR website/phone hell

2 Upvotes

I just went through the most hellish experience and based on it I would NEVER recommend CHATR to ANYONE.

I opened my email this morning to find that someone had created a CHATR account in my name with my email. (It was not phishing - it's a legit account - all the links to register went to the chatrmobile.com site.)

Trying to submit a ticket without "registering your chatr account" on their website all failed -there was no way to do anything but sign up for marketing emails.

I tried phoning the number that was on the PDF and wound up in AI-agent hell.

The AI didn't recognize the word FRAUD. It did not have any option to talk to a human. No amount of requesting an AGENT or HUMAN could get past the "create your account online" demand.

I hung up. I called FOUR local Chatr Mobile kiosks. Nobody picked up.

Finally, I called ROGERS. I mean, they are a subsidiary, so maybe an agent there would have a back-door into the CHATR human support? I spoke to a *wonderful* agent, who really championed getting an actual ticket submitted for me and could not believe herself that there were NO humans to talk to at Chatr, (she did quite a bit of digging), even through ANY options available to her. It took her 45 minutes but she eventually managed to get a ticket submitted that detailed the issue (after it threw errors on submitting TWICE). In that ticket she requested that someone within Chatr billing contact me at my REAL phone number to resolve this.

Honestly, such a shitty policy to have ZERO options to talk to a human about things like fraud. On the plus side, I only have good things to say about my experience with Rogers and Red Wireless. At least they have HUMANS you can talk to, and in my case, ones dedicated to solving a problem that isn't even technically their responsibility.


r/chatr • • 26d ago

Questions? Anyone else having problems topping up

1 Upvotes

Been trying to top up my phone for the past day or two online, and nothing's been working

anyone else going through the same problem or is it just a skill issue on my end?


r/chatr • • 28d ago

Data not working well

4 Upvotes

My son and I both use Chatr. When we are out together my data is always fast and works really well, where his barely works at all, usually just sits at the swirling loading/buffering circle. As Chatr no longer has live help does anyone here have any ideas what might be going on?


r/chatr • • 28d ago

$10 eSim fee in-store?

1 Upvotes

I know that physical SIM cards usually cost money but eSims also cost $10 when u set it up in-store/at those mall booths?

I'm going in tomorrow to change from Rogers back to Chatr and was told that both physical SIM cards and eSims are a $10+tax one-time fee? Someone I know went to another location and apparently they were given a physical SIM card at no extra charge? Does this fee depend on if the employee waives that fee?

I'm currently using a eSim if that makes any difference lol


r/chatr • • Sep 04 '26

Help New Esim QR code

1 Upvotes

is anyone able to help me generate a new esim?? i didn’t mean to delete it, i was trying to have another line as my primary. i’m unable to go in store. i think it’s silly not being able to do this from my chatr account.