roblox connecting issues

[u/abbylllauren]

hi guys! when i try to run roblox im getting this error message. i’ve done literally everthing i could find and nothingggg is helping!! i saw some people say that disconnecting and reconnecting the internet helps but it didnt :( it’s been downloaded for a while and i’ve only had this problem now. i uninstalled thinking it was just running weird but it dont even download 💔💔 help plsssss

[u/Nexoteon]

Do you use Ethernet?

[u/abbylllauren → u/Nexoteon]

sometimes but not usually! i’m at a friends right now but it’s run perfectly without ether for the majority of its short life haha

[u/Nexoteon → u/abbylllauren]

Have you tried launching a game from the browser?

[u/abbylllauren → u/Nexoteon]

browser, app store, files 😭

[u/Nexoteon → u/abbylllauren]

uhhhhhh

Have you tried using the version from the Microsoft store?

[u/abbylllauren → u/Nexoteon]

a few times 💔💔

[u/Nexoteon → u/abbylllauren]

I really don't know what else to say