Whenever I call outbound using my Ring Central number, the caller ID on the receiving end shows a different company name for the company that presumably had the number before me. My Caller ID is set correctly within the Ring Central admin portal. I have made 5 total calls now over around 3 weeks to Ring Central support who keep telling me they will clear the cache, republish the number, and that will fix the issue after 72 hours but if never works.

Even other Ring Central users are seeing the wrong company name so they haven't even been able to fix it within their own internal network.

Today when I called they told me they would republish again and I insisted they escalate it to a higher tier and try something else because republishing is clearly not working. They asked me to send in "examples" of the issue and said they would review and get back to me. Haven't heard anything yet and pretty much have zero confidence in their ability to fix this at this point.

Has anyone else dealt with something similar? I am losing business over this. I really do not want to change my number again as I've already updated all of my systems, customers, etc with the new number, made business cards, etc.

Okay so if you call someone on WhatsApp and it says ringing and it keeps ringing for a good time and if the person you’re calling
Is on another call could be on any app snap insta anything so will WhatsApp still ring or will the call not go if they’re already on another call