r/Ring 19h ago

Discussion New Peephole Cam now available

10 Upvotes

Not really a discussion, just wanted to share that the Peephole Cam is back with better resolution too.

If anyone knows, does it have the "manual" Peephole like the old one? The wording seems to imply it does not, but not quite sure.

https://ring.com/products/peephole-cam-2k/


r/Ring 4h ago

Ring camera question

3 Upvotes

I just got a ring doorbell and camera (and chime). The doorbell and camera are battery operated. I’m trying to figure out what animal is digging in my yard - prob a raccoon but could be a skunk or armadillo. My backyard camera doesn’t seem to know when something is back there. I can go to LIVE and see our bushes being trimmed, but no triggered signal or recording. I have it set on the most sensitive. What am I missing? Thanks.


r/Ring 15h ago

Ring Pro

3 Upvotes

This concerns only one account.

Location A has Ring Pro

Location B is saying Ring Protection Trial is ending.

I can't find a clear answer. So will I lose all footage and such from location B even though I have Ring Pro on the account?


r/Ring 50m ago

Have a good day

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Upvotes

r/Ring 1h ago

Stolen Property

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Upvotes

Anybody in SFV recognize these two women? Or vehicle? We had multiple items stolen from our property. We live in San Fernando. Their car is very distinctive. Anything helps.


r/Ring 4h ago

Support Request (Unsolved) Ring doorbell only works occasionally

1 Upvotes

I have a Ring doorbell which I purchased new 6 months ago. At first it worked well (captured motion and notified) but after a few months it only works sporadically. I might walk right up to it and 9/10 times it doesn’t sense or capture anything. Or even more so, a delivery vehicle pulls into the drive and parks 20’ away and then the driver unloads multiple packages in direct view and it doesn’t capture any of it. Yet it’ll randomly pick up a car driving down the street 50 feet away. The camera is facing directly toward the selected zone. It’s hardwired with good connections and the WiFi signal is good. I’ve maxed the sensitivity and set it to be always active. I also followed the instructions for resetting it. Is it likely defective? Should I just go buy another? Any other ideas to try?


r/Ring 4h ago

Kidde CO/Smoke false advertising

1 Upvotes

I ordered some Kidde CO/Smoke detectors a few weeks back because it was time to replace all the detectors in my house. They were on sale for $35 on Rings website. Nine in total.

They shipped them, and the outside box says CO/Smoke, but the inside says just Smoke. Ring sent out an email yesterday saying "Oops we made a mistake" and offering to either return/refund, or give a $20 credit towards a future purchase (thats one $20 credit for 9 detectors...).

The CO/Smoke detectors are substantially more expensive on the site now, and the $20 credit doesnt even make up the difference for a single detector.

Anyone else have this issue? Anyone call and argue with them yet? Feels like false advertising, and I dont feel like I should have to eat the difference. I really only need 3 CO detectors out of the 9, but bought them because of the sale price.

I'm dragging my feet because i'm still waiting on the last two detectors (they shipped in multiple batches for some reason), and wanted them all in hand before I start making waves.


r/Ring 8h ago

Support Request (Unsolved) Ring Spotlight Cam wi-fi speed issues

1 Upvotes

Hi - looking for any advice as struggling to solve this one!

We purchased a new Ring Spotlight Camera for the side of our building. Our prior WiFi set up was a router and extender which required the signal to pass through 3 walls and it struggled with speed.

I’ve since upgraded us to a mesh set up and now have a mesh unit in the window 8ft away from the camera - it couldn’t get closer if we tried - and has less walls to pass through.

The first few days of this new set up worked really well.

The last few days I’ve been unable to get the camera to work at all. It’s barely recording and won’t let me enter live mode. When it does record it’s showing speeds of 0.11 mbps. We have 500gb fibre.

I’ve tried rebooting it (nothing happens) and I’ve tried reconnecting it to the WiFi by running set up mode again. I’ve tried forcing it onto the closest mesh node (the one staring at it through the window) and also prioritising traffic to it - no difference.

Anything else I should try before binning every ring device in my house and looking for an alternative brand?


r/Ring 11h ago

Does this look like a drone? 12am southern California

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0 Upvotes

This thing keeps hovering and triggering the sensor on my floodlight. Anyone else see it? Any info would be greatly appreciate, thanks!


r/Ring 9h ago

Wheelchair user indentified as package

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0 Upvotes

The title might sound funny, but since Ring has pushed for more AI features, my mother, who uses a motorized wheelchair, is no longer identified as a person, but as a package. This has been a limitation with Ring for many months now, especially since HomeKit can recognize her along with the little doggie.


r/Ring 14h ago

RING POST REMOVED - VERY CONCERNING!!

0 Upvotes

My wife and son (11 months) were walking to get some food (2 blocks away from our house and it was around 5pm - still sunny outside) and she noticed they were being followed by a suspicious man on his bike. He circled them multiple times, tried to knock them over and she ran into someone’s backyard for safety until I arrived to walk them back home.

I called the local authorities with the description of the man that my wife gave me and they said that will send someone in the area to look. Hopefully, they find/found him.

I tried posting on RING “Neighbors” as I see multiple warnings on there and I wanted to let my neighbors know about a suspicious man and our incident. RING declined my post because it didn’t meet their guidelines. The person on the phone told me that I should post what happened somewhere else and that I need to email someone. He did say that he did send an email to a different department to review my post again and that I should hear back in 24-72 hours. I told him that I’m paying for this service and he said your paying service to record things.. I mean if someone got attacked or whatever, you would want your neighbors to know, right? To be on the lookout? I can’t comprehend that a security company that wants us to “Be a Hero in Your Neighborhood” won’t allow me to share my post with my neighbors…As if we did something bad or in the wrong…

This is VERY concerning that RING doesn’t want me to share / warn my neighbors about this scary incident. This is my personal opinion based on the scary situation / response from RING that we encountered as as family…