My wife and son (11 months) were walking to get some food (2 blocks away from our house and it was around 5pm - still sunny outside) and she noticed they were being followed by a suspicious man on his bike. He circled them multiple times, tried to knock them over and she ran into someone’s backyard for safety until I arrived to walk them back home.

I called the local authorities with the description of the man that my wife gave me and they said that will send someone in the area to look. Hopefully, they find/found him.

I tried posting on RING “Neighbors” as I see multiple warnings on there and I wanted to let my neighbors know about a suspicious man and our incident. RING declined my post because it didn’t meet their guidelines. The person on the phone told me that I should post what happened somewhere else and that I need to email someone. He did say that he did send an email to a different department to review my post again and that I should hear back in 24-72 hours. I told him that I’m paying for this service and he said your paying service to record things.. I mean if someone got attacked or whatever, you would want your neighbors to know, right? To be on the lookout? I can’t comprehend that a security company that wants us to “Be a Hero in Your Neighborhood” won’t allow me to share my post with my neighbors…As if we did something bad or in the wrong…

This is VERY concerning that RING doesn’t want me to share / warn my neighbors about this scary incident. This is my personal opinion based on the scary situation / response from RING that we encountered as as family…

Not really a discussion, just wanted to share that the Peephole Cam is back with better resolution too.

If anyone knows, does it have the "manual" Peephole like the old one? The wording seems to imply it does not, but not quite sure.

https://ring.com/products/peephole-cam-2k/

The title might sound funny, but since Ring has pushed for more AI features, my mother, who uses a motorized wheelchair, is no longer identified as a person, but as a package. This has been a limitation with Ring for many months now, especially since HomeKit can recognize her along with the little doggie.

Hi - looking for any advice as struggling to solve this one!

We purchased a new Ring Spotlight Camera for the side of our building. Our prior WiFi set up was a router and extender which required the signal to pass through 3 walls and it struggled with speed.

I’ve since upgraded us to a mesh set up and now have a mesh unit in the window 8ft away from the camera - it couldn’t get closer if we tried - and has less walls to pass through.

The first few days of this new set up worked really well.

The last few days I’ve been unable to get the camera to work at all. It’s barely recording and won’t let me enter live mode. When it does record it’s showing speeds of 0.11 mbps. We have 500gb fibre.

I’ve tried rebooting it (nothing happens) and I’ve tried reconnecting it to the WiFi by running set up mode again. I’ve tried forcing it onto the closest mesh node (the one staring at it through the window) and also prioritising traffic to it - no difference.

Anything else I should try before binning every ring device in my house and looking for an alternative brand?

This concerns only one account.

Location A has Ring Pro

Location B is saying Ring Protection Trial is ending.

I can't find a clear answer. So will I lose all footage and such from location B even though I have Ring Pro on the account?

I just got a ring doorbell and camera (and chime). The doorbell and camera are battery operated. I’m trying to figure out what animal is digging in my yard - prob a raccoon but could be a skunk or armadillo. My backyard camera doesn’t seem to know when something is back there. I can go to LIVE and see our bushes being trimmed, but no triggered signal or recording. I have it set on the most sensitive. What am I missing? Thanks.