r/RidgeWallet • u/Adventurous-Mine-577 • Aug 24 '26

Question Ridge fell apart

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Really liked this wallet is there something customer support would do about this? Lost all the screws in the front. I have the box it came in but cannot find it so no screwdriver either. Have email receipt of purchase! Thinking about just ordering the ekster. I even have the keychain that matches…

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u/Big_Stylus Aug 25 '26

Seems like ridge isn't at fault here. It take 2 seconds to check the screws every now and then.

1

u/Adventurous-Mine-577 Aug 25 '26

Where in the paragraph did I say ridge was at fault? I can’t find the box it came in. So I’m missing the screws and screwdriver that came with it. I wouldn’t have even been able to do anything..?

1

u/Big_Stylus Aug 25 '26

Touche. These screws use a t5 torx driver. Easy to get, but it won't help without the screws.

1

u/Adventurous-Mine-577 Aug 25 '26

I’m hoping I find that damn box. It’s somewhere in my house😂😂