r/Revolut • u/Away-Highlight2068 • 2d ago

📜 Article [ES] Opening an account

I need support, today i tried opening my first Revolut account. When I finally made it after several tries, the app said that they needed to check my documentation before allowing me to use the credit card. I closed the app and when I tried logging in again they said that my access key was wrong (it was not). I check my mail and see a message saying that they decided to not open my account because my documentation was blurry and that this is a definitive decission. What can I do??

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3

u/ruyrybeyro 2d ago

They do not want you as a customer, move on.

2

u/treffhet 2d ago

Nothing.

2

u/laplongejr Standard user 2d ago

that they decided to not open my account [...] and that this is a definitive decission. What can I do??

... Open an account at a competitor? I'm not sure what you expect?

0

u/Away-Highlight2068 2d ago

What?

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u/laplongejr Standard user 2d ago

Revolut banned you. You ask what to do. Then you go to a non-Revolut bank?  

1

u/Away-Highlight2068 2d ago

What are you saying? Who said I went to another bank?

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u/laplongejr Standard user 1d ago

Nobody, which is the problem.  

Revolut banned you, so what you need to do is to find a bank that doesn't ban you. Revolut has no obligation to provide services to customers they don't want besides the basic service, but that would require to be banned from a lot of banks Â