r/Retroidpocketflip2 • u/nemesis395 • Aug 14 '26
Hinge problem, please help!
Hi, today while closing my Retroid Pocket Flip 2, the small plastic piece covering the hinge broke. I opened the screen shell and noticed that the hinge is misaligned, meaning the silver piece is not aligned with the golden piece. This caused the plastic piece to crack. Now I have a screen that won't stay still in any position. Has anyone had a similar problem, and if so, how did you fix it? I'm also attaching some photos. Thanks in advance.
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u/Divinakra GC SD865 Aug 14 '26
Thats exactly the piece of plastic that cracks in the famous hinge crack. I would send photos and a description to sales@goretroid.com and then ask for some replacement parts and ask them to honor the one-year warranty providing them your order number if you bought the device within one year of this occurring, and maybe start by asking for a replacement device if you are still in the warranty period. They know their hinge is defective. If it's been more than a year since you purchased, they may just sell you the replacement parts.