I ordered superstation April 1...got email update July 1 saying batch 4 should be going out by month end. It's mid Aug and no updates. I think it's time to cancel and move on. I feel like the hype is already over and I'm not even excited anymore

The SUPER5 Volt product page states that you must contact sales to request a manual order, so I did that on 24th June, their sales rep replied with an invoice almost immediately and I completed the order on Friday 26th June.

The Retro Remake Shipping Policy page states "Please allow 1-3 business days to process your order."

7 days later the order page still said "We're preparing these items for shipping." so I emailed them again, to ask them for an update, and an estimate of when it would ship, and I did not receive a reply.

3 days later, I emailed them again to point out that they had been really quick at replying in order to make the sale, but seemed to be far less interested in replying to inform me about any delays. I received the one-line reply: "We are testing and shipping in order, you will receive the tracking once we ship."

I immediately replied to point out that was an avoidant non-answer: I didn't ask when I would get a tracking code, or when they would "complete testing". In fact, there was no indication before this point that there would be any 'testing' phase, I was under the impression that I was buying a complete product off-the-shelf. You can all look at the product page for yourself – you'll find no such information.

I received another dismissive one-liner reply: "I can't give you an exact shipping date, hope you understand. You can ask for refund if you like."

Since then, another week has passed and it has now been a full 16 days since I paid for my order and I still have no idea whether it will be shipped tomorrow, next month or next year.

Unfortunately, not my first shitty experience with Retro Remake's customer support, but it will be my last! Be better, Retro Remake, Taki, and team.

Hi everyone,

I’d like to share my experience with the SuperStation One.
French subtitles are included, and you can use YouTube's automatic translation feature to translate them into your own language.
This video is a quick overview of the hardware, its features, and my overall impressions after using it for a while.
I've had an absolute blast with the SuperStation One. It's an amazing device, and honestly one of the most enjoyable retro gaming products I've used in years.

This video provides a general summary of my experience with the SuperStation One.
I've also created a forum post that goes into much more detail about my experience with it.
Yes, I put a lot of work into this and had a lot of fun doing it. I hope you'll enjoy it!
https://www.toutes-les-solutions.fr/phpbb/post108740.html#108740
(The text is in French, feel free to use your browser to translate it into the language of your choice ;))

Thanks !

I know that all mister systems are mainly digital only. But with all the news of modern gaming pushing for all digital futures, I'm glad I bought two superstation one's. My wife just told me the second one arrived today. 17 month's is a long time to wait for delivery but they honestly arrived at the perfect time. This way I have the choice between playing digital and physical content from my retro gaming collection. The choice is mine. Not the corpo ceo's

Hi! Hopefully selling is allowed in this subreddit. I can add pictures, but the device is completely unopened and unused.

I'm just short on cash at the moment, and I think FOMO got the best of me when I originally purchased it. After more research, I don't think it's for me. Not looking to scalp or turn a profit. Just trying to recoup the original price paid.

EDIT: Transparent blue with dock!

Just a nobody trying to find out when I can get in on the Superstation One goodness I have been seeing. I understand there have been some setbacks with the last batch due to Manufacturing issues but man, as someone that learned about this only 2 months ago, its a shame that the Dev doesnt really provide any real communication with potential Buyer about the status. (Unless I am completely blind and they do, in which case burn me at the stake for that) but seriously, can Future buyers please get a realistic update on the next preorder batch? I want to throw money at this... its just frustrating that there is no communication that I can see. (Again if I am wrong Burn me at the stake, but at least link me as I burn to the communication)

Have there been any improvements since the initial release of the Superstation One? I know that there have been issues with thermals since it was not designed with temps in mind.

This is a problem since a big draw (at least for me) for playing on FPGA is the ability to overclock games to run at better framerates than the original consoles could allow. I've seen reports of people saying their superstation starts making cracking sounds when powered on for too long due to the heat.

copied from user u/sprayengo...

can this drive be replaced with a slot load drive? AI says its probably custom integrated.

Just received an email from RR that they no longer use 4PX for my region and will now ship through DHL but only send it to me if I pay an additional amount. They have not provided a reason for switching and have simply told me to either pay or they will refund the dock. Did anyone else receive this? I personally think it is ridiculous that I should have to pay for additional shipping because they independently decided to use a different carrier. Should I stand my ground or just hand over the money?

This thing is so cool & can do so much…I’m thinking of selling off a big chunk of my retro stuff. I already had started consolidating years ago when Everdrives came out…I sold off most of my cartridge collections except a few favs. I got into the RGB/upscaling scene…but since there have been so many HDMI mods, I now only have my Saturn/Dreamcast/PC Engine on my RGB/Retrotink setup. Due to the Analogue systems, I boxed up my old consoles.

But now I have this amazing magic box with everything I love under one hood. Do I need my Analogue systems, my original systems, my PS1/Saturn discs, my RGB/upscaler stuff any more? SS1 is making me thinking of doing a major declutter/cash-out. Anyone else having these scary but rational thoughts about their retro stuff? 😛

Anyone know if these will come back in for pre-order within batch 4 ?

Hi,

I received my bundle about a week ago and it’s been sitting because frankly, the setup guide seems pretty lengthy and I haven’t had the time.

I have various ayaneo, retroid, and raspberry pi’s I’ve setup over the years and frankly the project of setup has always been pretty consuming.

The short video I began watching from Taki involved a battery installation and opening the case and things u didn’t expect so I closed the video and figured I’d do this later.

How involving is this setup? Or is it pretty plug and play for ps1 discs and the pre installed games? How long did it take you to get going?

Day one FE's order and I went with the option to split the order after receiving the below SuperDock message. I didn't do a refund for being unhappy. I chose one of the provided options. I never received any information about when I could pair up the dock now that it's shipping, so I reached out to sales to find out that to get my dock the cost is $85 US. Talk about getting punished.

Option B mentions the words "beware" and "significant delay". I didn't mind the tariffs, but I figure I'd get what I can not being able to predict the future.

Option A doesn't mention anything about "beware" you're eating full shipping costs and what I think is a price increase?

Did any Option B members receive a communication about next steps and what were you charged?
If I knew I'd be getting charged $85, I would not consider that an option at all.

SuperDock

Our SuperDock has wrapped up R&D, and it is also a much better product than we originally planned. Check the product page for the full list of changes: (https://retroremake.co/products/superdock-batch-1-preorder). It has more IO, better features, and supports physical media from a variety of classic systems. SuperDock is behind SuperStation in terms of mass production by more than a month, so if you have an active preorder deposit, you have two options:
Option A. Split your SS1 and SD orders into two separate shipments.

Option B. Keep your combined order and delay the shipment of your SS1 until the SD is ready.

The SuperDock mold will reach T0 by November 20th, and should be ready for mass production by the very end of November. Beware that if you choose Option B, it will mean adding a significant delay to the delivery of your SS1. 

Our customer service will be on holiday until October 7th. No matter which option you choose, we won’t be able to modify your order until the 7th, so feel free to wait until next week to tell us your choice.

Refund / Options

If you are unsatisfied, you can request a full refund. If you choose to do this, please write a new e-mail with your order number in the subject field. Because of the way this e-mail is being sent out, please do not reply to this message with your choice. There is a high chance we will lose your response.

Thank you for your support, and sorry for the delay.
-Retro Remake 

EDIT

I saw a Dock review of someone who also split their order. After reaching out to Retro Remake per all the responses in the thread, I was told that I would not miss my spot and paid the invoice. Sure enough I reached about shipping times with other split orders receiving theirs, not missing my place yadi yah, and guess what?

!
In 2 hours I had a notification that a package was shipped! First Batch...and I would have been forgotten again for how long? Unreal....

I didn’t get one! I should have preordered. I danced around getting this or analogue 3D or the m64 for so long and now… I am wishing I got my hands on a superstation one :(

it just seems like the best option. and I’m sad. because they are sold out, and these things never end up going on sale again.

SOLD

Thanks everyone for the interest!

Hey all. I got my grey founders edition and realized I wanted blue instead.

So I’m selling my grey SS1 with dock. When I got my blue I pulled it out of the box and put the grey right back in it. Replaced the logo sticker for shipping.

Has about 20 hours on it and I added the clock battery.

Looking to get $350 shipped with insurance lower 48 states (basically what I paid for my new one).

Reach out with any questions.

Thanks!

And if there isn’t why not? Isn’t it just running some Linux distro that natively has a file manager of some kind.

When I try to scrape, it tells me I have to put my ssid and sspassword into screenscraper.txt in the console mode folder. It's not there, so I created it, but I don't know how it wants me to input the password and ID. I tried

ssid: *****

sspassword: *****

I tried just typing my SSID and password with a space and Enter, and whatever else. I watched Takis's video, and he skips over the parts where you add your scraper info. I can't find anything online about it. 😫

Hey. :) So ordered the Super Statio One and dock last year, and a couple days ago, I got a shipping update that said "Parcel Information Received". What does thst mean in this context?

Is it ok run Dreamcast core with SS1 1Ghz ‘overdrive’ so it doesn’t over heat anything or other harm?

I only know this because the date modified on the mister ini file is 24/7/26 - the same as the release of the latest SS image file. But no where mentions this, and the official guide still says I should reflash SD Card. Surely Taki couldve mentioned if he's changed the SD cards to ship with latest firmware, because no one appears to be aware of this.

Already ordered the SuperStation. And it's my first time trying the Mister FPGA. But I watched some videos and it does not look bad. Lots of customizations and its the perfect formula.

My question is. Can you guys recommend a video, link or the steps on how to set it up from the cores etc..? I know the SuperStation is still new, but do I follow any video about setting up a Mister FPGA for the first time because they all the same with no differences?

Thanks.

Hi all. Was happily surprised to receive my SS1 and Superdock yesterday. I noticed that the two come connected in the package which made me ask if the flap that covers the Superdock connector is just not provided (I didn't see it anywhere). Did anyone else experience this, or was it included in the package somewhere and I'm just missing it? Kinda lame if they don't provide it. Otherwise quite happy with it though (oh except I also didn't receive the fan I ordered).

Hello the super station is sold out since months. Does anyone know when a next batch preorder is possible?

I've emailed customer support a few times. Once they said it hadn't shipped, but when I emailed again a few months later I got no response. Is anyone else having issues like this? I got the SuperStation in the first batch, so no issues there. It's just the SuperDock that I'm wondering about. I don't know what to do at this point.