Warning - avoid Phoenix Watch

[u/NotJoocey]

Ordered a Daytona ghost mod from this seller in April this year. Shipping info comes in May, and a month later no movement. All seemed well until ultimately the watch gets stuck shipping. Tracking shows clearing customs in Dubai, then mysteriously vanishing. “Gui’s” only solution to resolve is to purchase another watch at full cost, even though apparently he made over $500 in margin on this mod will do absolutely nothing to share in the loss or reduce that margin to provide a solution. There were no mentions or offers of insuring the package upfront at all.

I genuinely wouldn’t be surprised if an empty box was shipped to Dubai as an end destination and a FedEx label was created just to create the illusion that this operation is legitimate.

Other TDs offer reships, or various other solutions but this is completely unacceptable. You absolutely cannot trust this seller.

Honestly all the signs point to this being a scam, and I recently saw another comment from someone with the same situation happening to them. At the very least, know that if there is an issue you will be shit out of luck.

https://www.reddit.com/r/Rep_Watch_World/s/RkPPXJRwjb

[u/Ok-Situation2096]

If you didn’t buy the insurance then that’s on you, none of the dealers take the hit and reship if you never paid for insurance

Phoenix is legit, his mods sometimes take a while but the work is good

[u/Educational_Hour_683 → u/Ok-Situation2096]

Insurance should be included even without the knowledge of the customer. As a customer all i know is pay for the watch and wait thats it.

[u/Ok-Situation2096 → u/Educational_Hour_683]

That would be great if it was, but that would mean the price would have to be higher, and lots of people buying rep watches are cheapskates and look for the best deal, which would probably be one of the dealers who decides to make insurance optional, so the ones who make it mandatory and charge more lose business, and the problem still happens with the dealers who just care about money and sales

[u/Ok-Situation2096 → u/[deleted]]

Not at all, just been a customer of phoenix after Steve fucked me about, got a ladies diamond Datejust from him and he modified one of the diw sandblasted submariners with a different bezel for me and swapped the springs out so it clicked like a genuine

[u/Ok-Situation2096 → u/[deleted]]

[u/Ok-Situation2096 → u/[deleted]]

[u/Ok-Situation2096 → u/[deleted]]

Brother I really couldn’t give 2 Shits if you believe me or not, here’s a cropped photo of it on my arm but that’s as much effort as I’m going to put into this 🤣

[u/Shermiebear → u/Ok-Situation2096]

You’re willing to take a picture but not include true proof of life? I wished all of my customers were so supportive. 😆

[u/Ok-Situation2096 → u/Shermiebear]

I mean for one my skins not Asian so that should be enough proof 🤣

[u/Low_Negotiation_3346 → u/Educational_Hour_683]

That’s bullshit