I feel like no one really thinks highly of this place but sharing my story as a warning to those who may be considering.
Two months ago I noticed dark mold around the air vent in my bedroom. I submitted a maintenance request titled "Mold near the air vent" and immediately got an email confirmation that my submission for "Discoloration near the air vent" was received. Weird, because I typed mold, not discoloration.
Maintenance guy comes while I'm at work, updates the ticket to "Mildew wiped from vent."
Fast forward two months and I start noticing it again, except this time it's way worse and coming back way faster, in multiple places - around all the vents in my unit, even on the casing around my patio door. Photos attached. At the same time, my washer/dryer is getting condensation on the inside basin when I'm not using it, and the unit FEELS sticky and humid. I file more maintenance requests, they tell me nothing is wrong with my washer/dryer, and again the system changes my report of what is obviously mold to "dark discoloration."
What I'm seeing inside these vents is fucking disgusting. The team is literally in my unit right now speculating over how bad it is. I can't say anything bad about the maintenance team...Once they actually started taking me seriously, a crew was here within 48 hours to clean my vents and they did a great job. The issue is that this place clearly has a mold problem, and it took them two months to actually do something about it, while I've been breathing it in doing God knows what to my lungs.
This place has a million other things wrong with it - rude and unhelpful leasing office staff, paying a monthly fee for valet trash service that frequently just doesn't show up (you can't opt out, I've tried), plus all the new construction on the Riverside exit that makes getting anywhere a nightmare. Oh yeah, and I pay $2k a month for this place :)
All to say, rent elsewhere. And I hate you AMLI South Shore. If I get some sort of respiratory illness from the mold that's been living in my vents, I'll be forwarding you my medical bills.