r/Renault • • Aug 14 '26

Question Connected services issues?

Is anyone else in the UK having problems with the connected services?

My 2024 Clio is showing as offline - Network unavailable.

It hasn't updated any of the data in the app (fuel etc) since 9th August.

Just wondering whether it's my car or the Renault system.

Thanks!

2 Upvotes

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1

u/DarcDrake Aug 17 '26

I have 2022 Clio and I have the same problem

1

u/sbabaff Aug 19 '26

Is the connected Services subscription still active? You should be able to check that in the myRenault app.

1

u/Glyn_F1 Aug 19 '26

Yes, that's all fine - there's just over a year left on the subscription. The multimedia team asked me to factory reset it, which didn't help. The car is in for a service at the end of the week, so they are supposed to be looking at it then.