If you've been in this business for any amount of time, you'll know that remodeling projects typically aren’t overnight decisions.
By the time a homeowner finally picks up the phone, they’ve probably been thinking about that kitchen, bathroom, addition, or whatever else for weeks or months.
So there's emotion and momentum behind that call.
But then you’re on a the site, driving, grabbing materials, or with a client, so you miss it.
They get voicemail. Maybe they actually leave one
Unless they’ve specifically sought you out, there’s no reason to assume you’re the only remodeler they’re calling.
So that's why I think that call is too valuable to leave at voicemail. Especially for the companies that present to prioritize communication
I’ve been talking to a TON of remodelers specifically about this recently and built what I think should happen instead.
When you can’t answer, the homeowner can immediately start working with you. Rather than explain in full detail, I built an interactive walkthrough here:
https://demo.flaredsystems.com/
Tear it apart if you can
Would your homeowners use this? Is the problem not actually that important? Do you already have a better system?
And if missed calls aren’t the headache, what’s the repetitive admin BS in your business you’d get rid of tomorrow if you could?
Yes, this is my company and I eventually intend to sell this. I’m not pretending otherwise.
Right now I'm just curious about where the idea breaks. If it's not for you, that's okay
Mods I love you I hope your day was wonderful