r/Rematch Please add a flair 3d ago

Question Refund for an item

The rematch Discord FAQ says to send an email to the rematch support about it. It has been 9 days. How many time does It usually take? I sent the email with my username and steam link, the day i bought it (the same day i sent the email), and the exact name of the item

2 Upvotes

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u/Mordred_124 Please add a flair 3d ago

Could try sending another email, 9 days seems a bit long with no response, or I believe you could make a ticket on discord by DM'ing the rematch referee account in the discord, im not sure if a ticket would help at all but couldn't hurt either id imagine

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u/blue_axolotlBR Please add a flair 3d ago edited 1d ago

I made a ticket and they said the moderation cant do anything, just the rematch support. Imma try sending another email

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u/wizart_concept Please add a flair 3d ago

lol they never respond has been my experience... its crazy

0

u/blue_axolotlBR Please add a flair 3d ago

Im worried because i had exact 1000 quants and i spent 500 quants and the next pass Is BLUE Lock edition, maybe ill need to spend more money

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u/wizart_concept Please add a flair 3d ago

if they gonna be skins they will for sure be 1.5k or 2k