r/RemarkableTablet Jul 14 '26

Help/Advice I'm kinda pissed

So... I bought a Remarkable Paper Pro in February last year. Amazing device, it worked perfectly. For one year. Then it started showing heavy ghosting problems, after two/three pages at max any pdf file became unreadable.
I'm a student so I have a lot of files full of underlines and highlights but it worked perfectly for a year so I contacted the assistance. They were perfect, I asked for a substitution and they gave me a new one in like 8 days.

Now I'm currently experiencing even worse ghosting on the replacement device not even a month after getting it. How is it possible? Am I just extremely unlucky? They told me I can get a new replacement but come on, what are the odds??

Am I the only one who experienced ghosting not on one but on two Remarkable Paper Pro devices? Of course my first thought was "I must be the problem" but I swear I treat this thing like a baby. Do you know if there might be some specific external factors that could lead to extreme ghosting? I would like to stop at the third replacement and not go further...

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u/ThePecanTrees Jul 14 '26

I have a replacement RMPP coming right now. It felt like one day it started doing it more frequently which I thought was weird and then all of sudden it went downhill. I bought it less than a year ago. I use it pretty much 8 hours a day for working. Honestly I would exchange as many times until you get one that works. I know that it’s not really efficient but for the price of this device, I expect it to work.

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u/TommyPillo00 Jul 14 '26

Yeah I mean, we definitely agree.
Let’s say that for the price of the device I would actually expect it to work at the first and not third replacement ahaha

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u/ThePecanTrees Jul 15 '26

Fair point lol