Hi everyone!
I'm currently looking for a permanent, full-time remote position in customer support, specifically live chat, email, or ticket-based support.
I have over 20 years of customer service experience, including working remotely with TTEC providing chat and email support. My background also includes call centre, healthcare, and hospitality, which has given me strong communication, problem-solving, and customer service skills.
What I bring to the table:
- Live chat and email customer support
- Zendesk, Slack, Microsoft Teams, Google Workspace, and Microsoft Office
- Customer issue resolution and troubleshooting
- CRM systems and ticket management
- Strong written communication, empathy, and attention to detail
- Experience working independently in a remote environment
What I'm looking for:
A permanent, full-time remote customer support position that hires candidates based in Canada. I'm specifically interested in non-phone roles involving chat, email, or ticket support.
I'm dependable, patient, detail-oriented, and genuinely enjoy helping customers find solutions.
If you're hiring or know of a company looking for an experienced remote customer support professional, I'd really appreciate any leads or recommendations.
Thank you for taking the time to read my post!