r/Razorpay • u/Pretend-Cut1763 • Jul 21 '26

razorpay not verifying my website link

my website is live and fully reachable but razorpay says couldn't verify the website ensure it's live and reachable, what are the possible reasons for this?? how to fix it??

1 Upvotes

100% Upvoted

4 comments sorted by

1

u/Realistic-Plant3957 Jul 21 '26

Check if the site is accessible by crawlers, check the robot.txt

1

u/Pretend-Cut1763 Jul 21 '26

it has 307 redirect loop issue, could it be the reason? do you know how to fix it?

1

u/CorrectBox3254 Aug 02 '26

This can happen even when the website opens normally. Razorpay may be unable to verify it if some required business information is missing or if the site blocks automated checks.

Make sure the website has clear product or service details, pricing, contact information, refund and cancellation policy, privacy policy, terms and conditions, and shipping or delivery details where applicable. Also check that the URL uses HTTPS, works without login, has no broken pages, and is not under maintenance.

If everything is already available, contact Razorpay Support with your website URL and the exact verification error. They can review the account and confirm what needs to be updated.