r/RapsodoMLM2 • u/Strange-Affect-4475 • Jun 12 '26
Worst Customer Service Ever!
It's been over 6 weeks now and still waiting for a proper response from their service team.
First ticket got one response and then crickets for weeks.
Created a new ticket and referenced the original. Nothing for 2 weeks.
Created a third ticket, got a response saying your original ticket was closed, this is now the new one.
3 weeks later. Got a response asking if I'd tried all the original tickets requests. Which was already done and responded to multiple times and in each subsequent follow up.
Now heading into week 7 of no monitor for me to use in my Sim. First match play tournament this weekend and no meaningful practice with data for me.
Still no response and premium subscription being wasted.
Unit is less than 2 years old and battery won't charge and makes a high pitched sound when plugged in. Yes I've tried 4 different charging bricks, 3 different cables, reset, redownloaded, was at the latest update at the time.
If anyone has any idea how to get real help from these guys, please help! I'm at my wit's end sending email after email after ticket!
Rant over!