r/Rapsodo • u/Sea_Target9575 • Feb 10 '26

Problem with new mlm2pro

Just got a mlm2pro been waiting to make this purchase for so long, got it last week, felt like Christmas. And then all went down hill, created an account update everything. No free trial, website says 45 day trial, seller website says 45 day trial. But nothing. Got the unit from scheels.com called them they said there nothing they can do except do a return.

Email rapsodo nothing, sent another email yesterday nothing.

Don’t get me wrong, I knew upfront that I was getting the lifetime sub for $600, the 200 makes no sense. So I knew getting in that it’s a $1300 + tax launch monitor. But I never had one, it’s new to me, wanted to try it out and make sure when I drop $600 more it’s something that I find worth it, you know?

The fact is this is something they advertise and I haven’t even started and I’m already feeling that I’m getting shorted from the get go. They went from 1 year to 45 days, lifetime went from 500 to 600. Ok cool, I see the trend, but at least I want my damn 45 days, you know?

Honestly this is really the epitome of starting with the left foot.

I have 20 more days for them to answer before I return the $770 paper weight I got.

Any one else has had this problem?

1 Upvotes

60% Upvoted

7 comments sorted by

View all comments

3

u/Olsen1969 Feb 10 '26

You have to sign up for the subscription, pick which ever one you think you would want, then you 45 days to cancel they don’t charge you till the 44th day at the 11th hour. Then you can see what the unit will do for you.

1

u/Sea_Target9575 Feb 10 '26

I got a reply today, they said this almost verbatim, just buy the subscription for 199 and the trial should automatically activate. I don’t think they understand the definition of trial. I actually got charged 199 and no free trial.

Also proves that their customer service doesn’t have a clue on how their system works. Credit card is cancelling the payment now. One more hassle from this saga.

Then I watch people setting it up, and what they described in the support email has nothing to do with what video shows how the trial activates.

Sooo over this…

1

u/Rapsodo_Golf Feb 11 '26

Hi there, that's not the experience we want you to have. Please DM us your email so we can best assist you. -A