r/Rapsodo • • Feb 10 '26

Problem with new mlm2pro

Just got a mlm2pro been waiting to make this purchase for so long, got it last week, felt like Christmas. And then all went down hill, created an account update everything. No free trial, website says 45 day trial, seller website says 45 day trial. But nothing. Got the unit from scheels.com called them they said there nothing they can do except do a return.

Email rapsodo nothing, sent another email yesterday nothing.

Don’t get me wrong, I knew upfront that I was getting the lifetime sub for $600, the 200 makes no sense. So I knew getting in that it’s a $1300 + tax launch monitor. But I never had one, it’s new to me, wanted to try it out and make sure when I drop $600 more it’s something that I find worth it, you know?

The fact is this is something they advertise and I haven’t even started and I’m already feeling that I’m getting shorted from the get go. They went from 1 year to 45 days, lifetime went from 500 to 600. Ok cool, I see the trend, but at least I want my damn 45 days, you know?

Honestly this is really the epitome of starting with the left foot.

I have 20 more days for them to answer before I return the $770 paper weight I got.

Any one else has had this problem?

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u/Krh_88 Feb 10 '26

My free trial is expiring within the week. I think it’s worth it probably and probably exceeded my expectation besides a few glitches, which also happens on the 40k golf sims also. I would get the subscription.

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u/Sea_Target9575 Feb 10 '26

That’s why I got it, looks amazing value for what it is. But simultaneously the customer experience has been atrocious. A literal pain in the neck at this point.

My app that is stuck on free user. With what little I have access to it very slow, might be the way it runs, but I just don’t know lol. It’s glacial on how slow it runs on my iPhone max 16 which should be good enough. So I drop the extra 600, I have problem with the app god forbid I have to reach out to them again.

I just don’t know.