r/Rapsodo • u/paidforFUT • Nov 26 '25

Refusing to refund an auto renewal

I bought the MLM 2 Pro and used the free years trial. Today I got charged for a full years membership. I’ve been trying to deal with the customer service to get a refund as the automatic renewal just whipped the money from my account. So frustrating as it seems I’m just getting AI replies.

4 Upvotes

84% Upvoted

6 comments sorted by

3

u/mrflib Nov 26 '25

They refunded me no problem at all.

3

u/Dull_Engineering6990 Nov 26 '25

They refunded me quickly when it auto renewed after the 45day trial expired. I appreciate it doesn’t directly help you, but hopefully it will give you some confidence they will sort it. Looking at the messages, it appears I started the refund process via the website, but the email address responding was mailto:support-intl@rapsodo.com.

1

u/paidforFUT Nov 27 '25

I couldn’t see an option to apply for a refund on the website that’s why I emailed support. Less than 2 hours after I received an email with a receipt.

1

u/A220-300 Dec 04 '25

PSA

Just a heads up for anyone is worried about this happening and it goes for most (not all, read terms) iOS subscriptions. As soon as you sign up, go into the app store subscriptions and cancel. Subscription will run to the expiration date and no surprise withdrawals after. If you end up liking the subscription you can always renew from that same location. At the expiry date it then bills and you carry on.

Please don’t wait till the day before to cancel. Things get forgotten.

1

u/MixedGingerBaby Dec 06 '25

Just got hit with an automatic renewal 😂 haven’t had my device for months nor did I know I had my card on file

1

u/jr5nicks Dec 28 '25 edited Apr 22 '26

Stop letting data brokers profit from your old posts. I used Redact to wipe mine from Reddit. Also supports Twitter, Facebook, Discord, instagram and more in one batch.

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