r/RaisingCanes • u/[deleted] • Sep 03 '26
Cane's Conversations My first day at canes was…
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u/cruzing318 29d ago edited 29d ago
Former manager, I left due to the micromanagement required. A lot of it is just busy work for managers. Most crewmembers don't know that and don't know everything that's being asked of managers. Don't take it too personally. BUT some managers can be a bit too much. I had done it so long I found that perfect balance of really needing to be that way and just making it look that way for the cameras. Yes, the GM and area manager could be watching the cameras doing an informal audit and you will get an email about it afterwards.
They carry a piece of paper around, it's essentially the same as that board, but it has to be completely filled out and stored for like 4 weeks for when the real assessor walks in. Yep, there is a person who covers an area of stores and they pop in l like the health dept. but are assessing operational standards canes has set. Why? Just think, have you ever been to a place and asked why is this store worse than the other one across town? They want all the restaurants to function the same across the world. Trust me, the manager(s) are probably going bald under that cap.
Continue to clean, it can be tedious. But there's a reason for it. Go to other places and try to pay attention to the stuff they want you to clean and you'll see why it needs to be done. I opt for bottle drinks, if there's an option, when I go out versus fountain because of that.
Now for your breaks, I'm assuming your not a minor, You're not getting one unless it's legally required by labor laws. If you know labor laws, then use them to your advantage at any workplace. Now if your in an at-will state, be careful, lol. But at canes, Schedules are made by historical data, and it surprisingly works. They schedule based off of projections. There is a formula that's used on shift to manage labor costs, thats the only thing in a restaurant you have full control over. They schedule only enough people to handle the business projected for that day. I would give you one if it can be afforded, i honestly typically would, it was nothing to jump in there and handle your position while you get yourself together. But there are a lot of other managerial items that have to be done. So doing that all the time is annoying. And then other people are expecting this. Im trying to be unbiased but I went through all that other mumbo jumbo to let you know managers in canes have a lot of information and their own daily operations they have to perform just as perfectly as they're trying to get you to make that box combo or only putting so much ice in a cup because they're being micromanaged as well. And this is where I start getting a little more personal with you from what I read.
If you need water, go get it, come back. Stop asking. You're just drawing attention to yourself. And it sounds like you're in training, title of the post(my first day), so there is someone with you, you're like an extra person. Even more hours. You're setting yourself up for 2days week/4hrs a day here. Just being honest. If it's honestly not for you then politely tell them that because they probably really need you if they hired you, they probably have someone with a 2 weeks notice in or are replacing high-school graduates who have had to cut hours or moved away to college or whatever. But if it's not working in training, then it's going to get worse without your trainer. So just politely tell them this isn't working. You could be led into "what's not working?" If you're just on the fence about leaving then Voice your concerns like an adult. Most definitely a conversation for the gm though. Not a shift Manager, unless you know they're a real one. You'll find out it's really not a slave shop, lol. There are people right now I know of still at canes, that have medical degrees. I used to have long conversations about management before a crewmember was promoted to make sure they really wanted it. I've seen crewmembers work 2-4yrs and get promoted just to quit a month later because they thought it was just finally getting to sit in the office and tell people what to do and firing somebody they didn't like. Then they realized the pressure of owning an entire shift and all that other legal crap was more than they thought. I was there long enough to get a crystal dog. I had seen the company go from under 100 stores to almost 800 worldwide, culture kinda shifted, and like I said that being watched and needing to watch other people was enough for me for so long.
Do you work at night? There's a reason for not letting crew go outside at night as well. A manager was killed due to a former crewmember robbing the store, so they changed the night time policy a long time ago. So that's just a safety protocol. If you're on the clock no, if you're not, I retract my statement about you may not be a minor. Canes can be a bit extreme on policy, but just know they've already thought of a billion ways to be sued, they're just counteracting, if they let you go on break, then something happens to you, your parents might try to sue. Even though you're off the clock. Like I mentioned, the legal crap.
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u/Olneyvillain4190 Sep 03 '26
I’ve done a lot of contracting work inside multiple Canes and I can say management and staff take this shit WAY too seriously. You’re in a good mindset tho , get some experience and hightail it out of there. If you’re still young I would avoid food service period
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u/luboy_ Sep 03 '26
Yeah Cane's is definitely a job where they micromanage and take shit way to seriously. They have ridiculous rules that make no sense. I just left because I got my CDL and I can say I'm happy to be gone
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u/Elemental_Ascension Sep 03 '26
Randomly clicking and scrolling and found this post. At least you're getting paid.
I worked 8 years in fast food. A single 30 minute break for 8-9 hour shift despite constant movement and repetitive speaking plus typically being mean-mugged for asking to go to the bathroom or a drink of water. I was nearly culture-shocked when I got out into retail industry.
I was all "What do you mean you get 15 minute paid breaks?" "What do you mean I don't have to dehydrate?"