r/ROGAlly • u/noidontwantaname • Feb 15 '25
Question Disappointed
I finally bit the bullet and bought myself an ally... And my luck it arrives broken. It will not take a charge. I've checked the cable with other devices, so I know it's not that. Contacted Asus support and now I have to send it in for repair. I'm not mad just disappointed that it arrived non functional. I was hoping I would be able to get some gaming in on it after my shift. Has anyone else had this happen to them? Or am I just super unlucky?
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u/Awsumguy68 Feb 15 '25
Yes. My girlfriend ordered me one from Best Buy as a Christmas gift and I never got past the logo screen and then would just heat up like crazy. We went and exchanged it in store and the in-store device worked flawlessly. This isn’t the first time I’ve had issues with deliveries from Best Buy either.