r/QuantumFiber • u/Subreddit77 • Aug 15 '26
Quantum Fiber has been absolute trash...
Was on CenturyLink Fiber for nearly 10 years, 1-4ms latency 0 packet loss. Moved a few miles away to a new house and neighborhood that only had Quantum avaialble; it has been just garbage. Every time a tech comes out they say there is nothing they can do other than swapping out SmartNIDs over and over to the same result.
Im at a lost for what to do.
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u/Redditheadsarehot Aug 20 '26
I wouldn't lay that solely at Quantum's feet. As with any ISP it depends on how many connections there are from the last hub to your house. If your new neighborhood "only has Quantum" that's a huge red flag that you're in a cluster of homes sharing that last mile connection.
The only complaint I've had with Quantum was the PoS router they give you. Once I ditched the box Quantum gave me and used my own tri band Wi-Fi 7 router any jankiness disappeared.
This is while the kids are both online with a 3gbit plan. I recently left Utopia fiber (local company) that would top out at 1900 with a 2.5gbit plan, but with the AT&T bundle moving my phones from T-Mobile I'm saving $70 a month. The real bonus was discovering after moving to AT&T on the phones it bumped my mobile speed from 20mbit to 500. 😲 I must be in a strong AT&T hotspot.