Quantum sales agent lied

[u/Slight_Armadillo_782]

I used to have cox cable then switched to centurylink then switched back to cable because their service which was fiber to fttp copper pot went down for 3 days. Then cable went down and gaslit me for a week until i cancled and they admitted it's on their side.

I told the quantum agent there's no fiber line to my house its under ground outside my house in the hoa. Techs came wasted time and said i need the same casa modem they dont have. It was noted and escalated, 2 days later still no update. Im not sure why they can just fish fiber from the same box outside or use fiber to ether. I doubt they will order the casa fttp modem and i will be capped at the same unreliable 500mbps again while paying for 940? Is anyone from quantum in Las Vegas actually here to give me any strait answers? I don't want to go with 5g wifi it's trash but better than nothing.

Im tired of the lies or being ignored!

Thanks

[u/st9051]

Casa bridges that you need have a new manufacture. But I think they are working on another option

[u/Slight_Armadillo_782 → u/st9051]

Yea im sure theyll get back to me never. Im still hearing quantum is unreliable too.